Customer Service Manager jobs in United Kingdom

Location: Cambridge

Salary: £33,592 - £46,189 per annum

Hours: 36 hours per week

Contract Type: Permanent

We have an exciting opportunity for a Repairs Team Leader to join our team covering the Cambridge region.

We're looking for a leader to manage a high performing front line operational team and demonstrate value for money. You'll ensure all activities are undertaken in a safe way, whilst adhering to all Clarions policies and procedures and work to embed a customer focused approach to all areas of the service.

You'll predominantly be site based to supervise and monitor the work of a team of Trade Operatives to make sure they achieve defined objectives and standards. This includes providing guidance regarding best practice and relevant procedures whilst ensuring adherence to all Health and Safety requirements.

We'll look to you to coordinate and allocate repair and maintenance jobs, tasks and activities for a specific trade or closely related trades, in accordance with defined requirements and time frames.

It is essential that you have demonstrable experience in leadership, coaching and performance management.

Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer.

Closing Date: Tuesday 4th November 2025 at midnight.

Following the closing date we will email you a shortlisting exercise. This needs to be completed and returned to us by midnight on Sunday 9th November.

Applicants must be able to travel across the region as required.

This post is subject to Basic Criminal Record Check Clearance.

At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024.