Shift Leader

Foot Locker, Inc.; Warrington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading athletic footwear retailer in Warrington is looking for a team member to drive customer service and sales. Candidates should have retail experience, confidence engaging with customers, and a passion for athletic products. This role includes supervisory responsibilities, requiring flexible availability. The position offers competitive pay and benefits, including a generous employee discount and professional development opportunities.

Benefits

£10.00 - £12.50 per hour

28 days holiday plus an extra day for the first 5 years

Associate discount of between 30 – 50%

Employee Assistance Program

Development Opportunities

Qualifications

• At least 2 years of retail experience.
• At least 1 year supervisory experience.
• Confident engaging with customers.

Responsibilities

• Inspire and motivate your team.
• Ensure high levels of customer satisfaction.
• Delivering sales and operational expectations.
• Maintain personal and productivity goals.

Skills

Retail experience

Supervisory experience

Customer engagement

Motivational skills

Flexibility

Job description

Overview

You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.

Qualifications

• At least 2 year's of retail experience
• At least 1 year supervisory experience
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Responsibilities

• Inspire, and motivate your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Maintaining personal and productivity goals
• Uphold the quality and productivity of every aspect of your store
• Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Benefits

• From: £10.00 - £12.50 per hour
• 28 days holiday – plus an extra day per year for the first 5 years!
• Associate discount of between 30 – 50%
• Hapi App – offering discounts & prize draws
• Employee Assistance Program – Retail Trust
• WellHub App: Employee wellbeing, discounted gym rates, health apps
• Company Sick Payscheme
• Head Office Internships
• Striper AmbassadorProgramme
• Development Opportunities

Address

Golden Square Sc Un Su21
City

Warrington
State/Province

UK
Postal Code

WA1--1QP