Customer Service jobs in Grande-Bretagne

Job Title: New Homes Sales Executive

Reporting To: Head of New Homes

Location: Exeter Office

As a New Homes Sales Executive, you will manage and grow our New Homes portfolio, delivering exceptional customer service and supporting clients throughout the buying process. You will work proactively with the New Homes team to promote properties, drive sales, and develop long-term client relationships, contributing directly to the growth and success of the business.

• Proactively arrange and conduct property viewings, utilising the in-house database and working towards agreed sales targets.
• Market, negotiate, and administer New Homes sales, including producing property details and ensuring all necessary marketing and administrative requirements are met.
• Monitor sales progress, liaising effectively with clients, colleagues, and other stakeholders to ensure a seamless experience.
• Build and maintain strong client relationships, fostering trust and repeat business.
• Actively grow revenue and profitability by achieving agreed business targets.
• Develop relationships with new clients and developers, promoting the company and expanding the portfolio.
• Prospect for new business opportunities and maintain a strong pipeline of potential clients.
• Manage client expectations throughout the purchasing process, providing clear and professional communication.
• Respond promptly to incoming calls, emails, and correspondence, ensuring excellent customer service.
• Cross-sell and promote related services within Wilkinson Grant, including valuations, second-hand sales, and lettings.
• Provide regular reports to the Management team on a weekly and monthly basis.
• Liaise with the Sales Department to keep them updated on New Homes developments, ensuring integration across the business.
• Promote and update property listings across social media channels and online property portals.

• Proven experience in property sales, preferably within New Homes or residential sales.
• Target-driven with a proven ability to meet or exceed sales goals.
• Strong negotiation and interpersonal skills, with a customer-focused mindset.
• Excellent organisational and time-management abilities.
• Ability to work proactively and achieve sales targets.
• Competence in using property databases and social media for marketing.
• Professional, approachable, and enthusiastic attitude, with a passion for property and client service.
• Ability to work as part of a team in a fast-paced, dynamic environment.

• Competitive Salary: A competitive base salary with the opportunity to earn uncapped commission, making this a highly rewarding role.
• Career Development: Clear progression opportunities and ongoing training to help you develop in your career.
• Supportive Environment: A collaborative and supportive team where success is celebrated and individual contributions are recognized.
• Incentives: Performance-based incentives and rewards, including team bonuses and recognition programs.
• Additional Benefits: Health and wellness benefits, pension plan, and paid holiday allowance.

If you are a motivated, customer-oriented individual with a passion for property and sales, we’d love to hear from you!

Wilkinson Grant & Co Ltd is an equal opportunity employer and encourages applications from candidates of all backgrounds and experiences.