Customer Service Assistant jobs in Vereinigte Arabische Emirate

About The Role

We're looking for a friendly, helpful person to join the team in our Gloucester branch. The role is at the heart of the local community, supporting a wide range of customers in a welcoming environment, where every day is different.

This role will suit someone who is at ease with people and able to support them in a caring, friendly, and efficient manner. It involves finding solutions for customers, keeping up to date with our services and policies, and staying on top of admin. Key responsibilities include dealing with cash transactions carefully and accurately, taking calls, and other duties within our Customer Service area.

Benefits

• 25 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Maternity, paternity, and shared parental leave
• Extensive wellbeing support
• Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society here.

About You

For this role, you'll be a people person, and it will be important that you can engage with a diverse range of people, find out how to help them best, and give them a great experience with us.

To be successful in this role, it’s essential you have:

• Current experience interacting directly with customers daily and providing great service
• Recent retail, call centre, or customer-focused background

Desirable Experience Will Include

• Experience of cash handling
• Processing customer details or data accurately

About Us

We are one of the largest building societies in the UK, sharing a mutual goal across our branches and offices to improve the lives of others.

We are officially recognized as a Great Place to Work, offering benefits beyond basic pay, including a discretionary bonus scheme, a culture of reward and recognition, and comprehensive wellbeing support.

At the beginning of the year, The Co-operative Bank officially became part of our Group. Together, we share values and an ethical approach towards our members, customers, and colleagues.

We are serious about equality, embracing diversity of race, age, faith, disability, and sexual orientation. We believe that working together helps us build more than just a career.

All together, better.

Flexibility and Why It Matters

We understand the need for flexibility, so wherever possible, we will consider alternative working patterns. Please have a chat with us before you apply to explore the possibilities for this role.

Proud to be a Disability Confident Committed Employer

We are proud to offer an interview or assessment to every disabled applicant who meets the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If it is not practicable to interview all candidates meeting the essential criteria, we commit to interviewing disabled candidates who best meet the criteria.

If you would like to opt in to the scheme, please contact our recruitment team when you apply via Get in touch.