One Stop - Customer Service Assistant

Tesco UK; Gosport; On-site; GBP 16,000 - 20,000; Full time

Job summary

A leading UK convenience store chain is looking for an enthusiastic individual to join their team in Gosport. In this role, you will greet customers and assist them in finding their shopping needs while ensuring the store maintains an excellent presentation. Ideal candidates should have a passion for customer service and teamwork. This position is crucial to enhancing the shopping experience and product knowledge is valued. Join a community-focused retailer with strong local ties.

Qualifications

• Brilliant customer service skills are essential.
• Must be a team player and ready to help with store duties.
• Passionate and knowledgeable about products.

Responsibilities

• Greet and welcome customers warmly.
• Engage with customers to identify their shopping needs.
• Ensure the store is well-stocked and tidy.

Skills

Customer service

Team player

Product knowledge

Job description

At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life.

In this role, you will greet and welcome our customers warmly, engaging withthem to find out their shopping needs, sell the right products to them and make their shopping experience a great one.

As well as having brilliant customer service, you’ll also need to be a team player, making sure that your store is always looking great, with the right products on the shelves and fantastic services on offer.

Whilst being ready to roll up your sleeves and do what’s needed to put our customers at the heart of everything we do, as part of the One Stop & Tesco family, you’ll need to:

• Greet each customer with a warm and friendly welcome
• Listen to and talk with customers to find out what their needs are
• Do your best to make sure the customer finds everything they want
• Be passionate and knowledgeable about our products and services
• Always be in store, on time, smartly dressed and ready to serve
• Always think 25 when serving age restricted products
• Work as part of a team to complete store duties

One Stop Stores Ltd is a leading organisation in the UK Convenience Store market, we are owned by Tesco PLCbut operated as a separate business.

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week One Stop aims to meet the needs of all its local customers. Since 2003 we have been a subsidiary of Tesco.

With our stores situated throughoutEngland and Wales, there’s sure to be a One Stop near where you live or work.