Customer Service Assistant

Restaurant Associates; Birmingham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading hospitality service provider in Birmingham is seeking a Customer Services Assistant to join their team on a part-time basis. In this fast-paced role, you will prepare high-quality food and create attractive displays while maintaining exceptional customer service. Ideal candidates will possess a can-do attitude and strong reliability. Experience in a catering role is beneficial, though not mandatory. This is a great opportunity to work with a company that values diversity and promotes career advancement.

Qualifications

• Experience in a catering-related role is preferred but not essential.
• Must demonstrate reliability and a safety-first mindset.

Responsibilities

• Prepare high-quality food that delights customers.
• Create attractive food and counter displays.
• Maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with Food Handling and Hygiene standards.
• Ensure adherence to Health and Safety regulations.

Skills

Enthusiastic can-do attitude

Passion for customer service

Team player

Ability to work under pressure

Outstanding timekeeping

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Restaurant Associates on a part time basis, contracted to 30 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Restaurant Associates? Here’s what you need to know before applying.

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Restaurant Associates and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2212/62916001/52498598/BU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!