Customer Service Assistant jobs in United States

This is your chance to be at the sharp end of innovation, driving the future of machine vision and factory automation.

This company is a UK-based leader in artificial intelligence vision systems and automated inspection technology. Since 2000, they've been delivering high-spec automation solutions to global blue-chip manufacturers, combining precision, software, and engineering excellence.

What Youll Do
Youll lead the internal sales team and manage external reps. This is a senior role working closely with engineering and marketing to shape how systems are presented and sold to the world.
You'll be a hands-on part leader, part closer, part strategist.

• Own and deliver the sales plan

• Convert warm inbound leads (no cold calling treadmill here)

• Work with engineers to build winning proposals

• Develop and maintain key client relationships globally

• Get stuck into demos, site visits, and trade shows

• Manage the sales pipeline via Salesforce

• Align with marketing on outreach and lead-gen strategy

What You'll Need

• 7+ years in technical sales or business development

• A solid understanding of complex engineering solutions

• A track record of managing sales teams or reps

• Confidence with CRMs (Salesforce ideally)

• Degree qualified (engineering, business, or marketing)

• Commercial smarts, attention to detail, and a logical brain

• UK driving licence and willingness to travel when needed

Bonus Points For:

• Sales experience in automation, machine vision, or manufacturing

• SDR background with real lead conversion results

What's in It for You

• Competitive salary + performance bonus

• 25 days holiday + bank holidays

• Health insurance + pension scheme

• Training and development budget

• Free on-site parking

• A chance to shape the future of AI-driven manufacturing

About Us
At Thomas Lee Recruitment, we specialise in connecting engineers and technical salespeople with leading companies in the engineering sector. We pride ourselves on offering a personalised, professional, and transparent recruitment service. Our focus is on understanding both client and candidate needs to ensure the best possible match.

How to Apply
All applications will be responded to. Please ensure you have the right to work in the UK before applying. By applying for this role, you accept our Terms & Conditions, Privacy Policy, and Disclaimers, which can be found on our website.