Assistant Costa Coffee Manager

Compass Group PLC; Bridgend; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food service company is seeking an Assistant Costa Coffee Manager in Bridgend, UK. This role invites you to support daily operations and ensure high service standards at a Costa outlet within the healthcare sector. Key responsibilities include team leadership, stock management, and maintaining operational compliance. Ideal candidates will have prior supervisory experience, strong communication skills, and a proactive attitude towards customer service. Competitive pay and great perks will be offered.

Benefits

Contributory pension scheme

Career growth opportunities

Access to Digital GP

Exclusive travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards for spending

Wellness and mindfulness classes

Qualifications

• Previous supervisory experience in café, retail, or catering.
• Proactive customer service with a positive attitude.
• Reliability and professionalism in appearance.

Responsibilities

• Support daily store operations alongside the Manager.
• Lead and inspire the team for exceptional service.
• Assist in stock management and ordering supplies.
• Ensure café cleanliness and compliance with safety standards.
• Manage cashing-up and record keeping.
• Step up in the Manager's absence.

Skills

Strong communication

Leadership skills

Customer service focus

Ability to work under pressure

Team player

Initiative

Job description

Overview

We're currently recruiting a dedicated Assistant Costa Coffee Manager to join our team. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality. Working alongside the Store Manager, you'll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Responsibilities

• Support the Manager in the daily running of the Costa store
• Lead, motivate, and inspire the team to deliver exceptional customer service
• Assist with staff rotas, stock management, and ordering supplies
• Ensure the café is clean, well‑presented, and compliant with all health and safety standards
• Help manage cashing‑up, record keeping, and other administrative tasks
• Maintain a positive and professional atmosphere within the team
• Step up and take responsibility in the Manager's absence

Qualifications

• Previous experience in a supervisory or team leader role within a café, retail, or catering environment
• Strong communication and leadership skills
• Excellent customer service focus with a proactive attitude
• Reliable, well‑presented, and able to work under pressure
• A team player with the ability to use your own initiative
• Committed to maintaining high standards of hygiene and safety

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un‑wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families