Assistant Costa Coffee Manager

Compass Group PLC; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food service provider is looking for an Assistant Costa Coffee Manager in York. This role involves supporting the daily operations of a busy café, ensuring exceptional customer service while leading a motivated team. Ideal candidates should have supervisory experience and strong interpersonal skills, ready to inspire their team and manage store tasks effectively. Join to benefit from competitive pay, development opportunities, and various employee perks. This position is integral to maintaining high service quality in a healthcare environment.

Benefits

Contributory pension scheme

Career development programs

Quick access to Digital GP

Exclusive travel discounts

Grocery shop discounts

Cinema ticket discounts

Cash rewards for spending

Free wellness classes

Qualifications

• Previous experience in a supervisory or team leader role in a café, retail, or catering environment.
• Reliable, well-presented, and able to work under pressure.
• A team player with initiative and high standards of hygiene.

Responsibilities

• Support the Manager in daily store operations.
• Lead and motivate the team to deliver exceptional service.
• Assist with staff rotas and stock management.
• Ensure the café is clean and compliant with health standards.
• Manage cashing-up and record keeping.
• Maintain a positive team atmosphere.
• Step up in the Manager's absence.

Skills

Strong communication

Leadership skills

Customer service focus

Ability to work under pressure

Job description

Overview

We're currently recruiting a dedicated Assistant Costa Coffee Manager to join our team. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality. Working alongside the Store Manager, you'll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Responsibilities

• Support the Manager in the daily running of the Costa store
• Lead, motivate, and inspire the team to deliver exceptional customer service
• Assist with staff rotas, stock management, and ordering supplies
• Ensure the café is clean, well‑presented, and compliant with all health and safety standards
• Help manage cashing‑up, record keeping, and other administrative tasks
• Maintain a positive and professional atmosphere within the team
• Step up and take responsibility in the Manager's absence

Qualifications

• Previous experience in a supervisory or team leader role within a café, retail, or catering environment
• Strong communication and leadership skills
• Excellent customer service focus with a proactive attitude
• Reliable, well‑presented, and able to work under pressure
• A team player with the ability to use your own initiative
• Committed to maintaining high standards of hygiene and safety

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un‑wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families