Customer Service Assistant jobs in Grande-Bretagne

Salary: £30,784 - £33,371 pro rata(Actual salary £26,567 - £28,799)

Hours: Full time, 36 hours per week, Term time only

Contract: Permanent

Are you highly organised, detail-focused, and passionate about ensuring every student has the opportunity to succeed? SGMC is seeking an Exams Access Arrangements Facilitator & Exams Officer to play a vital role in helping students access the support they need to thrive in exams and have their best college experience.

In this varied role, you’ll lead the process for Exam Access Arrangements (EAAs) – identifying, applying for, and implementing the right provisions in line with JCQ regulations – and support the smooth running of all internal and external examinations. You’ll work closely with our SEND and Exams teams, liaising with staff, students, parents, and external bodies to make sure everything runs seamlessly from preparation to results day.

You’ll bring:

• Strong administrative and organisational skills, a keen eye for detail and accuracy, confidence in managing deadlines and multiple priorities, excellent communication skills and a commitment to supporting inclusion and equal opportunities.

If you’re looking for a role where your organisational expertise and dedication will directly impact student success, we’d love to hear from you. Apply today and help us ensure every student has the chance to flourish and can realise their full potential.

• Competitive base salary - negotiable
• LGPS Pension Scheme
• Ongoing professional development support
• Enhanced Maternity / Paternity / Adoption leave
• Discounted breakfast and lunch at our onsite cafeteria
• Discounted coffee at our onsite coffee shop
• Blue Light Card discount scheme available to all staff via the Blue Light Card website
• Employee Assistance Programme (EAP) – 24 hours a day helpline to support on a range of issues
• Telephone counselling service via EAP
• Occupational health access
• Eye care contribution scheme
• Free use of a range of sports & leisure facilities, including the on-site gym
• Discounted gym membership at Better Health Gym Group
• Staff wellbeing activities
• Free weekly exercise classes for all staff, including Box Fit and Yoga
• Free on-site staff car park
• Cycle to Work salary sacrifice scheme
• Season ticket loans
• Professional and fit for purpose working environment

If you are seeking a highly rewarding position within a successful college and are passionate about enriching the lives of students, please visit our website to view the job role. If you are already on the college website, you can view the job role and click on Attachment to view the application pack.

After reading the application pack, if you would like to apply, please click on the link on the Jobs Page, “Download Application Form” to access the application form (parts 1 & 2). Please email your completed application form (parts 1 & 2) to the Monoux College Recruitment inbox.

Closing date for applications: Monday, 13th October 2025 by 10am

Interview Date: W/k commencing 20th October 2025

Start Date: As soon as possible