Customer Delivery Driver, Supermarket Assistant

Waitrose & Partners; Banbury; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading retail company in Banbury is seeking a customer-focused driver to support their delivery services. You'll be responsible for delivering outstanding quality and service while assisting in-store. Ideal candidates will hold a valid UK driving license and have strong customer service skills. This role supports flexible working arrangements, making it suitable for those seeking a balanced work-life experience.

Benefits

Flexible working options

Employee ownership benefits

Support for work-life balance

Qualifications

• Must be 18 years or older.
• No more than six points on driving licence.
• Experience in a driving role is an advantage.

Responsibilities

• Deliver Waitrose quality and service to customers.
• Assist in-store with stock control and cashiering.
• Demonstrate flexible approach to unexpected situations.

Skills

Customer service

Driving skills

Health & safety awareness

Education

Full valid UK manual driving licence

Job description

Overview

This is a front line role where you represent us with every customer you meet, and their impression of Waitrose & Partners is down to you. You should be flexible, use your initiative to deal with unexpected situations, and be passionate about providing the very highest levels of customer service.

Due to the delivery/handling/selling of age restricted items, applicants must be 18 years or over to apply.

You'll be the friendly face of our business - the helpful driver who delivers the Waitrose quality and outstanding service to our customers' doors. When you're not out delivering, you'll be at the store assisting with stock control and cashiering, which may involve lifting heavy products.

A good appreciation of health & safety is a must too, along with excellent driving skills. We will ask you to take a driving assessment as part of your application.

Responsibilities

• Represent the company to customers with a focus on delivering high levels of customer service.
• Deliver Waitrose quality and service to customers at their doors; assist in-store with stock control and cashiering; may involve lifting heavy products.
• Demonstrate a flexible approach and use initiative to handle unexpected situations.
• Ensure adherence to health & safety standards and complete a driving assessment as part of the application.

Qualifications

• Required essential experience, skills and qualifications:
  You will need a full valid UK manual driving licence with no more than six points and you should be 18 years old or over. Part of the application process will include a licence check and a security check to confirm your suitability for the role.

Desirable experience

• Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.

Additional Information

As a business, we encourage flexible working. We have a number of different ways to work flexibly, so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however; examples of how our Partners already work flexibly include part-time, job share, home working and compressed hours.

Important points to note

Some roles are subject to pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during the recruitment process, and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks will be carried out by a third-party registered body and financial probity checks may also be required for some roles.

We occasionally close vacancies early in the event we receive a high volume of applications, so we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application, please contact us as soon as possible.

We want all Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

About The Partnership

We're the largest employee owned business in the UK and home of John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.