Customer Service Adviser jobs in United Kingdom
Category Sales Manager
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Category Sales Manager
Job summary
A leading specialist trade merchant in Cheltenham is seeking a Category Sales Manager to deliver outstanding customer service and maximize sales growth. The ideal candidate will have proven experience in the commercial Pipe and Heating industry and excellent communication skills. This full-time role offers a competitive salary, bonus potential, and excellent benefits including a generous pension scheme. Join our dedicated team and help us put our people and customers at the heart of everything we do.
Benefits
Qualifications
- Proven experience in a similar role, ideally within the commercial Pipe and Heating industry.
- Excellent communication and interpersonal abilities.
- Commercial awareness with a focus on sales growth and profitability.
Responsibilities
- Deliver outstanding customer service at all times.
- Maximise sales and profit margins by understanding customer requirements.
- Manage sales enquiries and quotations promptly and accurately.
- Process customer orders via telephone, email, and face-to-face.
- Identify opportunities to upsell and secure additional sales.
Skills
Salary:
Competitive + Bonus + Excellent Benefits
Category Sales Manager - Gloucester - Pipe and Climate Centre
So, who are we? We are Pipe and Climate Centre a part of the Wolseley Group -a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Category Sales Manager based in Gloucester you’ll be responsible for:
- Deliver outstanding customer service at all times—be friendly, polite, and helpful, offering expert advice and guidance.
- Maximise sales and profit margins by understanding customer requirements and maintaining excellent product knowledge.
- Manage sales enquiries and quotations promptly and accurately.
- Process customer orders via telephone, email, and face-to-face, arranging delivery or collection as required.
- Identify opportunities to upsell and secure additional sales.
This is a full time permanent role, 40 hours per week, Monday-Friday 08:00 - 17:00.
And here’s what we’d like you to have:
- Proven experience in a similar role, ideally within the commercial Pipe and Heating industry.
- Excellent communication and interpersonal abilities.
- Commercial awareness with a focus on sales growth and profitability.
We look forward to receiving your application!
Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.