National Account Manager, Amazon

Wella; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global beauty company is hiring a National Account Manager for their Amazon operations in London. The role involves managing P&L and developing strategies to improve E-Commerce performance across the Professional Beauty and Retail Hair brands. Candidates should have at least 2 years of experience managing Amazon accounts, strong communication skills, and a solid understanding of e-commerce. Benefits include generous leave, medical insurance options, and employee assistance programs.

Benefits

25 days holiday + additional birthday leave

Employee assistance program

Gym benefits

Staff discounts on products

Optional pension scheme

Qualifications

• Minimum 2 years’ experience managing an Amazon account across multiple markets.
• Solid understanding of e-commerce and related marketing.
• Experience managing P&Ls, budgets, and invoices.

Responsibilities

• Own the Amazon annual operating plan, including product selection and marketing activity.
• Manage the Amazon P&L and budget, including invoicing.
• Deliver on-time product launches and promotions.

Skills

Account management

E-commerce knowledge

Strong communication

Collaboration skills

Problem-solving

Job description

National Account Manager, Amazon

Function : Sales Location :

London, LND, GB

Work Arrangement : Hybrid

Position Title : E-Commerce National Account Manager, Amazon

Location : Wimbledon, London (Hybrid 2 days)

Reports to : Associate Director, E-Commerce

Direct Reports : 0

Scope : Professional Beauty & Retail Hair

ABOUT THE WELLA COMPANY

Together,WEenable individuals to look, feel, and be their true selves.

THE ROLE

The Wella Company is seeking a talented, ambitious and focused National Account Manager to drive the E-Commerce channel in the UK&I across our Professional Beauty and Retail Hair brands. You will own the Amazon account commercially, working in partnership with the wider commercial and marketing teams (Brand Managers, Trade Marketing Manager, Brand Finance Managers).

Reporting to the Associate Director, E-Commerce, this role will champion our ongoing efforts to develop our online presence and take us to the next level.

KEY RESPONSIBILITIES

• Own the Amazon annual operating plan including product selection, inventory, pricing, promotions, and marketing activity
• Develop and manage the annual JBPs with strategic, cross-functional partners
• Manage the Amazon P&L and budget, including invoicing across Amazon and agencies
• Drive new market opportunities to create demand drivers for our brands and categories
• Develop category and brand revenue growth strategies from data, insights, and other market / customer information
• Build strong relationships with trade marketing and brand to execute and grow retail media plans
• Collaborate with advertising and trade marketing teams to maximise sales
• Manage relationships with external agencies across advertising and retail operations
• Work closely with the internal EMEA team on total Amazon business priorities
• Drive the E-Commerce agenda through collaboration and influence decisions with multiple stakeholders (sales, trade, brand)
• Be a true advocate for the Amazon business internally
• Be a source of expertise for E-Commerce, ensuring industry best practice and innovation
• Deliver on-time product launches and promotions and maximise any / all opportunities to drive incremental sales
• Work closely with demand and supply chain to ensure accurate forecasting, stock management and smooth ordering processes

ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS

Essential

• Minimum 2 years’ experience managing an Amazon account across multiple markets (EU5 - UK, DACH, Iberia, France, Italy)
• Solid understanding of e-commerce and related marketing
• Experience managing P&Ls, budgets and invoices
• Desire to work in a fast-paced, commercially driven environment
• Strong communication and collaboration skills
• High level of attention to detail and excellent time management
• Ambitious and driven; hungry for success and responsibility
• Keen problem solver, adept at finding effective, scalable solutions
• Eager to learn, develop your skills and expand knowledge

Advantageous

• Relevant experience in the beauty / cosmetics industry
• Skills in digital marketing and / or retail media
• Management of other major ecommerce accounts including LookFantastic
• Experience negotiating trade terms / contracts

WHAT WE OFFER

• 25 days holiday + additional day off for your birthday (not including bank holidays)
• 3 days’ personal leave for your own signification life events
• 2 paid days off for volunteering / charity work
• Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution)
• Optional Family Private Medical Insurance Cover
• Income Protection
• Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella)
• Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd)
• EAP (Employee Assistance Programme)
• Enhanced maternity, paternity, and adoption leave
• Gym Benefits
• Eye Tests
• WOW Programme (Bonus following exit from KKR, eligible after successful probation. For permanent employees only)
• Workplace / Nursery Benefits
• 4 weeks working remotely abroad
• Early Friday Finish during Summer