Customer Service Adviser jobs in United Kingdom

Job Description

Healthy outcomes start with positive patient experiences.

• 5 days over 7, 40hrs pw
• £17.91 per hour + Sodexo benefits
• Blue Light Card
• Location is Wythenshawe

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: M23 9LT

Please take the time to read the attached job description

Healthy outcomes start with positive patient experiences.

What You'll Do:

• Respond daily to PDA-based work orders, ensuring accurate completion with supporting evidence.
• Carry out installation, maintenance, repair, and corrective actions as the Competent Person under Sodexo SSOW, electrical permits, BS7671, HTMs, and Electricity at Work Act.
• Adhere to all health and safety regulations during all tasks.
• Perform statutory and non-statutory repairs and planned preventive maintenance (PPM), advising supervisors on required remedial actions.
• Conduct fault-finding diagnostics on electrical systems in a healthcare environment and share knowledge with colleagues.
• Understand mechanical, plumbing, and building systems relevant to healthcare settings.
• Participate in emergency responses including Out of Hours On Call, 15-Minute Response, and Lift Release Warden duties.
• Engage in Continued Professional Development (CPD) both on-site and externally.
• Be available for out-of-hours maintenance, generator testing, and potentially work at heights using access equipment.
• May work alone, drive company vehicles, work overtime or shift patterns, and undertake additional duties as directed by management or on other Sodexo contracts.

What You Bring:

• Fully qualified Electrician (City & Guilds/NVQ)
• Current with 18th Edition IET Regulations (or equivalent)
• Solid fault-finding, problem-solving, and technical repair skills
• Ability to read technical drawings and diagnose issues.
• Excellent time management, teamwork, and communication
• A positive, initiative-taking approach‑able to work independently or as part of a team.

What we offer:

Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications - so don't wait!

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.