Maintenance Manager

The Inn Collection Group; Ambleside; On-site; GBP 30,000 - 40,000; Full time

Job summary

A hospitality company in Ambleside is seeking a Maintenance Manager to ensure that buildings and grounds provide a safe and pleasant experience for guests. The successful candidate will manage maintenance operations, oversee a team, and maintain compliance with health and safety standards. Candidates should have experience in the construction trade and an NVQ or equivalent qualification. This role offers a range of perks, including extra paid holidays and discounts on food and stays.

Benefits

Extra paid holiday for birthday

Support for career development

Paid breaks

50% off food

Stay at any of the Inns for £1 during certain months

1/3 off room bookings

£50 on same day bookings

15% off for loved ones

24/7 Employee Assistance Programme

Tips through Tronc

Give-inn back scheme support

Recognized as Best Pub Employer

Qualifications

• Experience in maintaining buildings and grounds.
• Ability to manage maintenance tools and stock.
• Proficient in performing daily checks on safety equipment.

Responsibilities

• Oversee daily operations of the maintenance team.
• Plan and delegate tasks while providing necessary tools and training.
• Manage seven-day maintenance coverage and emergency call-outs.

Skills

Experience in the construction trade

Strong understanding of Health & Safety compliance

Leadership skills

Flexible, can-do attitude

Education

NVQ or equivalent qualification

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead‑Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings.
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
• Tronc (…that’s tips to me and you).
• Contribute to a company that gives back through our Give‑inn back scheme.
• Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.

With Waterhead Pier directly opposite and just a short stroll from the vibrant centre of Ambleside, the Waterhead Inn offers the perfect starting point for exploring the magnificent Lake District. Its prime location makes it an ideal base for outdoor adventures, scenic walks, and discovering the area’s natural beauty, while also providing easy access to the local shops, restaurants, and attractions.

You’ll Fit Right Inn

As a Maintenance Manager, you will ensure our buildings and grounds provide a safe and exceptional experience for guests. Overseeing the daily operations of the maintenance team, you will plan workloads, delegate tasks, and provide the tools, training, and support your team needs to work safely and to a high standard. You’ll be the first point of contact for emergency call‑outs, manage seven‑day maintenance coverage, and ensure all jobs are accurately recorded in our system while adhering to Health & Safety guidelines.

Your responsibilities include daily checks on boilers, electrical systems, fire safety equipment, and exterior areas such as roofs, gutters, and walkways to identify and address hazards. You’ll oversee planned maintenance projects like painting and grouting, respond to unplanned repairs, and maintain external areas, including gardens and outdoor spaces. Additionally, you’ll liaise with contractors, manage maintenance tools and stock, and ensure all supplies are replenished to maintain seamless operations.

To excel in this role, you’ll bring experience in the construction trade, an NVQ or equivalent qualification, and a strong understanding of Health & Safety compliance. Leadership skills and a flexible, can‑do attitude are essential, enabling you to guide your team, tackle challenges, and uphold the highest standards across all areas of maintenance.

If you’re efficient, solution‑focused, and always prepared to tackle new challenges we think you’ll fit right inn…

Joe enjoys both the challenges and opportunities this role offers, allowing him to develop valuable skills and grow in his career. Watch Joe’s video to learn more about our Maintenance roles. https://careers.inncollectiongroup.com/join-inn