Customer Experience jobs in United Kingdom

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Description

About Mobiquity

Mobiquity is part of Hexaware Technologies Ltd. – is one of the fastest growing next-generation providers of IT, BPO and Technology Consulting services. The company operates across + countries, and leverages its global delivery network to deliver services to + customers today. Our strategy of ‘Cloudify everything’, ‘Automate everything’, and ‘Transform Customer experience’ is helping the company become one of the most relevant Technology services firms globally today. Mobiquity is proud to be an Amazon Web Services (AWS) Premier Consulting Partner.

What will you be doing?

As a Senior Solution Architect, you have a wide variety of technical expertise and enjoy client interaction. As part of the multidisciplinary nature of this role, Solution Architects are involved in requirements definition, project design, scoping, delivery, and integration. All this is done for digital channels and based on the latest technologies. You’re able to make complex problems small and understandable. From the initial concept to something that actually works. A pragmatic approach is key! You consult in the pre-sales phase: design and present smart ideas for improving the digital roadmap, and you are actively involved in innovation workshops with the client. You perform architectural design and implementation oversight of Mobiquity client projects.

Furthermore you:

1. Translate client's business requirements into specific systems, applications, or process designs.
2. Communicate and document designs, implementation plans, and business models.
3. Utilize a creative approach while using appropriate design patterns.
4. Design and document API level specifications and Data Models.
5. Interact with client IT and Business teams to address technical dependencies and deployment of solutions.
6. Resolve technical issues and identify risks by building consensus among technical stakeholders.
7. Evaluate vendor solutions and technology selection.

Why work as a Senior Solution Architect at Mobiquity?

1. If you have a good idea or see new opportunities at the client, then go ahead! We will support you with resources, time, and budget. Mobiquity offers you a platform to evolve your entrepreneurial skills.
2. We’re an international company, delivering global and local projects from our offices in the Netherlands, the US, and India.
3. We offer end-to-end engagement: from innovation (ideation) workshops to UX, data science, and architecture to cloud-native and mobile development. We are also an AWS Advanced Consulting Partner.
4. We drive innovation for our clients; you’ll be part of the innovation workshops we host, and you’re there from the first moment on.
5. We work in different branches; from Healthcare, FinTech to IoT.

What does it take to excel in this role?

1. HBO/WO Bachelor.
2. A minimum of 8 years experience in relevant IT domains.
3. A minimum of 4 years experience as a digital Solution/System/Domain Architect.
4. Experience in the Banking/Finance industry.
5. AWS/Azure/Google Solution Architect Professional.
6. AEM Experience.
7. Hands-on experience in designing enterprise-grade architectures.
8. Experience with cloud-native solutions or container technologies.
9. Good experience in software architecture from an overall platform perspective.
10. Solid understanding of Agile principles and proven experience applying them.
11. Excellent communication skills.
12. Strong leadership skills.

Our main working language is English, so a good command of the English language is required. We are looking for proactive people, “People who can teach us what to do, instead of us having to teach you what to do” and you should have a good dose of humor.

Nice to have:

1. Experience in Backbase.
2. Experience in Digital Consulting.
3. Experience in leading software development.
4. TOGAF certified, or similar certification.

Occasional traveling (abroad) is part of the job.

What do we offer?

1. Competitive salary.
2. Bonus.
3. PTO.
4. Pension plan.
5. MacBook Pro & Phone.
6. Health insurance compensation.
7. Hybrid working model: at a client’s location, our office, and remote.
8. A challenging learning environment and cool creative and innovative projects.
9. We invest in your growth, success, and happiness, and celebrate the world-class work you produce.
10. We are famous for our healthy work-life balance and being really flexible.

Please note that this opportunity is only open to candidates already living in the UK. Do you have what it takes? Follow our instructions below to apply.

How to apply?

After giving your consent in the section below, please upload your resume and details. Have questions before applying? Please address them to our recruiter Daria.