Pensions Team Lead - Inspire High-Impact Customer Outcomes

Interactive Investor; Leeds; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading investment platform in the UK seeks a motivated Pensions Team Manager to provide leadership and develop high-performing teams. Responsibilities include ensuring timely operations and enhancing customer service within a regulated environment. Ideal candidates will possess proven leadership skills, comprehensive pensions knowledge, and a strong drive to meet operational goals. The role emphasizes training, performance management, and strategic initiatives. Join us to make a significant impact on customer experience and operational success.

Benefits

8% employer contribution to Personal Pension Plan

Private Medical Insurance provided by Bupa

25 Days Annual Leave plus bank holidays

Staff Discounts on investment products

Voluntary Flexible Benefits

Qualifications

• Proven leadership capability in a regulated operational environment.
• Excellent knowledge of wealth management and self-directed investment industry.
• Strong customer service skills and capability to respond to ongoing changes.

Responsibilities

• Lead and develop the Pensions team for timely processing.
• Conduct team meetings to support best practices.
• Drive strategic plans and operational efficiencies.

Skills

Leadership capability

Knowledge of wealth management

Excellent customer service skills

Ability to manage processes effectively

Knowledge in Pensions

Job description

A leading investment platform in the UK seeks a motivated Pensions Team Manager to provide leadership and develop high-performing teams. Responsibilities include ensuring timely operations and enhancing customer service within a regulated environment. Ideal candidates will possess proven leadership skills, comprehensive pensions knowledge, and a strong drive to meet operational goals. The role emphasizes training, performance management, and strategic initiatives. Join us to make a significant impact on customer experience and operational success.