Customer Care Manager jobs in United Kingdom

National Account Manager (DIY & Distribution) – Building Products

Area to be covered: National (2 days home based)

Benefits: £9,000 annual car allowance or company car & full benefits

The role of the National Account Manager – Wood Products will involve:

• Managing a high-quality range of engineered wood products as a National Account Controller
• Managing, developing, and mentoring one direct report
• Focusing on managing one of our client's largest DIY distribution accounts (B&Q)
• Supporting new product launches and development
• Implementing pricing strategies
• Liaising with internal teams including customer service, marketing, supply chain, and transport
• Willingness to travel nationally, with regular commutes to Southampton

The ideal candidate will have:

• A proven track record in sales and account management
• Experience managing large accounts in the retail/DIY distribution sector
• Previous experience dealing directly with the Kingfisher Group is preferred
• Experience selling timber/wood products is advantageous but not essential
• Strong commercial acumen and ability to establish sustainable contractual agreements