Customer Care Advisor jobs in United Kingdom

Account Executive

London

Zeelo is an Enterprise TransitTech company that provides software and services to organisations to increase trust, efficiency and sustainability in commuter shuttle programs. Our commercial team works closely with clients everyday to develop mobility solutions that improve recruiting and retention for our customers. Not only do we make the world better by getting employees to work, but we also help our customers move closer to their ESG and sustainability goals.

Our core values are Trust, Efficiency and Drive.

Today Zeelo has 130+ employees, completes 500,000 rides per month and serves clients including Amazon, Ocado, UPS and many more.

We have developed a best-in-class technology platform that connects organisations with riders and operator partners consisting of a route optimization platform, mobile apps and operations management system. Our software and managed services improve service levels, enhance bus occupancy, minimise CO2 emissions, reduce costs and streamline administrative processes.

About the role:

As an Account Executive, you will be responsible for selling transportation software and managed services to some of the biggest companies in the United Kingdom. Our services solve a variety of problems including supporting hiring, retention and staff satisfaction, reducing carbon emissions and much more.

You can watch this 2 min video to learn more about Zeelo services

What you’ll be doing:

• Managing the entire sales process from finding clients to closing deals
• Meeting and exceeding individual quarterly and annual sales goals to drive the continued growth of Zeelo in the UK
• Collaborating with the BDR and Marketing teams to develop new strategies to help to maximise sales
• Building strong customer relationships by partnering with Enterprise clients, understanding and meeting their needs with the right value proposition
• Working closely with the Customer Success Team to drive Land and Expand opportunities from our existing portfolio
• Facilitating the feedback loop to marketing and product development team within the global organisation
• Working with the MEDDPICC sales methodology and building a robust sales pipeline in Hubspot
• Working closely with the Zeelo solution design team to build mutually valuable solutions

What you should bring:

• 4+ years of B2B Enterprise sales experience with a proven track record of closing deals over £250k in contract value
• Excellent oral and written communication, negotiation, and presentation skills
• Strong consultative sales skills with experience of longer and more complex sales cycles
• Experience navigating complex organisations with multiple decision influencers from the c-suite to the site level
• Structured sales experience with the MEDDPICC or similar methodology
• You'll have a track record of hitting your number, bringing in new logos and be driven to achieve even more
• Sector experience is hugely advantageous. Experience selling commuter transport is ideal; alternatively freight, logistics, supply chain or other service solutions to large organisations, involving multiple stakeholders and decision makers

What you need to know about Zeelo:

Zeelo is an Enterprise TransitTech company that provides software and services to organisations to increase Trust, Efficiency and Sustainability in commuter shuttle programs

• We’re on a mission to connect the world to their place of work through affordable and sustainable transportation
• We sell turnkey solutions to employers (office-based and shift-based)
• We have developed a Best-in-Class technology platform that connects organisations with riders and operator partners via a route optimization platform, mobile apps and operations management system
  • Helping shift worker employers to fill open jobs, reduce employee churn and improve punctuality
  • Supporting corporate employers with return-to-office (RTO) programs
  • Reducing cars on the roads and CO2 emissions
• We are asset light, partnering with the best operators and then fully managing service delivery to ensure the highest service standards
• We’re a team of 130+ across 3 offices (London, Boston and Barcelona) and are live in the UK, Ireland and US
• Our core values are Trust, Efficiency and Drive:

Trust - Prioritising safety, quality and relationships whilst empowering one another

Efficiency - Doing more with what we have, making data-driven decision and being transparent in feedback to constantly improve

Drive - to make an impact everyday, utilising tenacity and persistence as we challenge the status quo