Credit Risk Manager jobs in United Kingdom

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The Role

As Junior Risk and Compliance Manager, you'll be instrumental in supporting the wider Risk, Compliance and Quality team in ensuring our framework and operating model is fit for purpose. This exciting role reports directly into the Risk, Compliance and Quality Director for Property Management (PM) within JLL, offering exceptional exposure to senior leadership and strategic decision-making.

You'll be joining a versatile and dynamic team who are the guardians of excellence within PM, responsible for ensuring we operate to the highest standards possible while delivering industry-leading management of our clients' assets. Our team serves as a Centre of Excellence, fostering strong collaborative relationships across all PM service lines and driving continuous improvement throughout the organisation.

We're looking for an ambitious individual who thrives in a fast-paced environment and excels at prioritising multiple high-impact projects simultaneously. The ideal candidate will be naturally inquisitive, comfortable challenging the status quo, and passionate about identifying opportunities to enhance and elevate standards across the business.

In this role, you'll create meaningful purpose and impact by influencing senior management on critical areas for improvement while inspiring and coaching colleagues within business to achieve and maintain exceptional quality and consistency. You'll be a change agent, driving transformation that directly contributes to our clients' success and JLL's market leadership position.

Embrace the variety - no two weeks are alike in this role, which we consider a significant advantage. The diverse challenges and opportunities will keep you engaged, continuously learning, and developing new skills across multiple disciplines. From regulatory compliance and risk assessment to process innovation and stakeholder management, you'll gain invaluable experience that accelerates your professional growth.

While experience in the real estate sector is beneficial, we're equally interested in candidates who bring fresh perspectives from other industries. What matters most is your analytical mindset, attention to detail, and passion for operational excellence.

Risk Management & Business Continuity

• Support the maintenance and regular updates of the Property Management Business Risk Register, ensuring it reflects current industry trends, regulatory changes, and business developments
• Monitor and maintain PM control risks, including those identified through client audits, and report on business progress toward achieving compliance targets
• Conduct thorough root cause analysis investigations on operational issues, developing comprehensive remediation plans with clear timelines and accountability measures

Quality Assurance & Process Excellence

• Collaborate with subject matter experts (SMEs) to create and maintain robust quality processes, ensuring integrity of process documentation
• Support operational teams in delivering high-quality tasks and services through well-defined procedural frameworks
• Design and architect improved processes, challenging existing methods to identify opportunities for operational enhancement
• Drive process improvements that support business success and operational efficiency

Regulatory Compliance & Training

• Support the delivery of regulatory compliance initiatives throughout the business, ensuring adherence to all applicable standards
• Maintain awareness of statutory and regulatory legislative changes, including HMRC and RICS requirements
• Collaborate with the wider Risk & Compliance team to interpret changing regulatory landscapes and their operational implications
• Identify common technical training requirements arising from compliance breaches and contribute to the development of comprehensive PAM training plans

Audit & Assurance Support

• Assist with internal audit activities and third-party compliance reviews
• Monitor progress against identified internal audit findings and compliance control weaknesses
• Support the development of "route to green" action plans for addressing audit recommendations and process review compliance issues

Technical Expertise

• Previous experience in audit and assurance or risk management roles (internship or graduate level acceptable)
• Strong understanding of process design and architecture principles
• Familiarity with accounting and business processes, including auditing concepts and practices
• Knowledge of third-party assurance reporting frameworks, particularly ISAE 3402
• Understanding of internal control frameworks and process governance

Analytical & Communication Skills

• Exceptional attention to detail with proven ability to identify control environment weaknesses
• Excellent written and verbal communication skills, including report writing and presentation abilities
• Strong analytical mindset with capability to provide balanced recommendations on appropriate control levels
• Ability to interact effectively with senior management, clients, and staff at all organisational levels

Technical Proficiency

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with IBM Blueworks for process mapping and documentation
• Strong IT literacy with ability to quickly adapt to new software platforms

Personal Attributes

• Ability to work independently while managing multiple concurrent projects
• Strong project management skills with consistent ability to deliver professional results on time
• Intellectual curiosity and willingness to challenge existing processes
• Collaborative approach with ability to work effectively across different teams and departments
• Professional demeanour suitable for client-facing interactions

Location:
On-site - Birmingham, GBR; Leeds, GBR; Norfolk, GBR

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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