Complaints jobs in United Kingdom

We’re recruiting two experienced Building Surveyors to support planned and reactive maintenance across the Brent and Hammersmith & Fulham areas. You’ll work closely with Asset Leads, contractors, and internal teams to ensure that all works are delivered to a high standard, on time, and offer real value for money.

This is an excellent opportunity for surveyors who enjoy a varied workload, autonomy, and the chance to make a tangible impact in social housing.

Day Rate : Circa £300 per day (Umbrella), negotiable

Contract : Long-term temporary with potential to become permanent

Locations : Brent Patch or Hammersmith & Fulham Patch

Join one of London’s leading G15 housing providers, known for delivering safe, well-maintained homes and prioritising the wellbeing of their residents. With a large and diverse property portfolio, this organisation is values-driven, customer-focused, and committed to continual improvement in its asset and repairs service. You’ll be part of a collaborative environment where your expertise directly enhances the quality of homes and supports stronger communities.

• Conduct full building surveys, preparing technical reports, specifications, recommendations, and cost analysis.
• Manage contractor relationships and resolve operational or contractual issues quickly.
• Oversee delivery of planned and responsive works, including complex repairs and disrepair cases.
• Project manage works related to voids, insurance claims, major incidents (e.g. fire, flooding) and cyclical maintenance.
• Carry out post-inspections to ensure high standards and compliance with organisational, H&S and CDM regulations.
• Investigate service complaints, identify improvements, and ensure residents are kept informed.
• Provide technical advice across a range of residential properties (with occasional commercial).

We’re looking for Surveyors who are confident working independently across a defined patch and can deliver a high-quality, customer-focused service.

• Strong experience in building surveying, ideally within housing, local authority or asset management.
• Ability to write clear, detailed technical reports and specifications.
• Knowledge and experience with JCT / NEC contracts.
• Excellent project management capability and ability to manage multiple workstreams.
• Proficient IT skills (Word, Outlook, Excel).
• Relevant surveying qualifications or significant practical experience.

• RICS or CIOB membership.
• Degree in building surveying or similar field.
• FRA / DEA training.
• Full UK driving licence.

• Long-term, secure contract with strong potential to go permanent.
• Competitive circa £300 / day umbrella rate (negotiable).
• Varied and rewarding patch and home based role.
• Opportunity to work with a respected, community-focused housing provider.