Food & Beverage Assistant

Staybridge Suites® Hotels; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality organization in Liverpool is seeking dedicated individuals to join their team at Staybridge Suites. This role involves upholding high food and beverage standards while ensuring outstanding service for guests. Applicants should exhibit strong communication skills and previous experience in a hotel environment. The company offers a competitive salary, extensive training, and unique employee benefits, making it a prime opportunity for hospitality professionals looking to thrive.

Benefits

Competitive salary and package

Exclusive employee discounted rate

Continuous paid training and development opportunities

Free healthcare plan

Qualifications

• Previous experience of a similar role within a Hotel environment.
• Flexible and adaptable approach.
• Literate in computer technology.

Responsibilities

• Ensure high standards of food and beverage at all times.
• Assist with receiving and storing goods.
• Demonstrate service attributes in accordance with industry expectations.

Skills

Strong communication skills

Self-motivated

Attention to detail

Customer Focus

Ability to work as part of a diverse team

Job description

Staybridge Suites, Liverpool. At Cycas Hospitality, we look for dynamic, confident and ambitious people who excel in their role and help our guests succeed. We put PEOPLE at the heart of everything we do and train and develop talent to create genuine, caring teams who come to work to have fun.

Your Core Purpose Will Be:

• To ensure that the highest standards of food and beverage and hospitality are demonstrated at all times
• Assist with receiving and storage of goods
• The preparation of hot food
• Maintain good food safety, hygiene standards and practices
• Assist with the preparation of a food and beverage outlet for service including:
• Cleaning of equipment
• Cleaning and maintaining glassware and china for service
• Preparation of tables
• Serving of beverages
• Recording of replacement stock
• Billing procedures of items consumed in line with hotel policy
• Ordering and storage of minibar items
• Establish and maintain effective employee working relationships
• Attend and participate in daily briefings and other meetings as scheduled
• Demonstrate service attributes in accordance with industry expectations and company standards
• Maintain a high level of knowledge which will enhance the guest experience
• Demonstrate a service attitude that exceeds expectations
• Take appropriate action to resolve guest complaints
• Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers
• Be able to promote the hotel products and services
• Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
• Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals

What You Should Bring:

• Previous experience of a similar role within a Hotel environment
• Strong communication skills
• Self-motivated
• Ability to plan and prioritise
• Able to multitask
• Attention to detail
• Flexible and adaptable approach
• Able to work unsupervised
• Customer Focus
• Literate in computer technology
• Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries

What We Offer:

• 40 hours/week
• EXCELLENT COMPANY BENEFITS:
• Competitive salary and package
• Exclusive employee discounted rate to IHG and Cycas hotels
• Continuous paid training and development opportunities
• Free healthcare plan (with options to upgrade)

Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you! Please apply in writing by email attaching your CV along with your current salary and notice period.

• All offers of employment are conditional on the receipt of two satisfactory references and proof of eligibility to work in the United Kingdom.