Complaints jobs in United Kingdom

Monday-Friday 9:00am-5:00pm (hybrid working)

Manchester

Salary £35,000-£40,000 DOE plus bonus

MPJ Recruitment are currently working with a leading international business based in Manchester. We're seeking to recruit a motivated, professional and dedicated New Business Brokerto join their team.

You will be responsible for ensuring effective broking of new business leads. Working in partnership with our Account Executives to provide a quality service to new clients by advising, arranging and securing appropriate cover to meet their demands and needs.

• Maintain close relationships with Account Executives to successfully broke new business leads into the open market and Delegated Authorities.
• Prepare risks for the market by analysing submission information.
• Create Market presentations and broke all risks to market including complex risks, fleet, e-trade & schemes
• Negotiate terms both in respect of price and policy coverage
• Produce Quote report documents & provide to Exec ahead of client meeting
• Compare cover options, assess suitability and build quotations and reports as appropriate
• Ensure all details of calls, correspondence and risk details updates are uploaded to Acturis
• Instruct Insurers in good time, check & issue policy documentation including Certificates
• Invoice, arrange finance, process card payments
• Diary all outstanding matters and follow up as appropriate
• Manage all account queries highlighting any concerns to line managers on time.
• Raise any complaints, errors or omissions with management on discovery to protect the businesses reputation
• Maintain and update knowledge of insurance products, services and markets as and when developments occur
• Build and maintain network of contacts in both internal and external markets.
• Provide training and/or coaching for less experienced colleagues.

• 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days
• Qualification funding after successfully passing your probationary period
• Hybrid working
• Defined contribution pension scheme, which we will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we'll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
• Fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership
• Season ticket loan
• Access to a discounted vouchers to save money on your weekly shop or your next big purchase
• Emergency back-up family care

Click APPLY if you are interested. We will be in touch immediately.