puestos de Complaints en United States

Job Title: Medical Receptionist
Location: North London
Job Type: Full-Time
Salary: Competitive, dependent on experience

About the Role

Nurse Seekers are delighted to be recruiting on behalf of a fast-paced, highly respected dermatology clinic located in North London.The clinic specialises in skin cancer treatments including Mohs surgery, and also offers a range of aesthetic procedures such as chemical peels and laser surgery.

This is a fantastic opportunity for an experienced and organised Medical Receptionist looking to join a professional and dynamic clinical team.

Key Responsibilities

• Meet and greet patients in a warm and professional manner
• Book appointments and manage schedules for consultants and secretaries
• Handle incoming and outgoing correspondence including emails, calls, and SMS
• Communicate with insurance companies to obtain authorisations and confirm coverage
• Provide treatment cost quotations to patients
• Assist with payment processing, allocation, and tracking of outstanding invoices
• Collect and input data for audits and patient satisfaction surveys
• Organise staff diaries and clinical rotas
• Conduct audits and assist with Healthcare Commission compliance
• Deliver general cosmeceutical product knowledge upon patient request
• Help manage and follow up on patient complaints, maintaining accurate records

What We're Looking For

• Previous experience in a busy medical or clinical reception setting
• Excellent customer service and communication skills
• Confident using computer systems and managing digital correspondence
• Ability to multitask and work efficiently under pressure
• Friendly, approachable, and empathetic personality
• Degree-qualified or equivalent experience
• A proactive, professional attitude with high attention to detail

Benefits

• Supportive and inclusive working environment
• Opportunity to work in a reputable and growing clinic
• Ongoing training and development opportunities

Apply Today

If this sounds like the perfect role for you, applyor contact us directly on 01926 676369.One of our friendly consultants will be in touch to discuss the next steps.

Nurse Seekers are also recruiting for roles across the UK including RGNs, RMNs, RNLDs, Home Managers, Clinical Leads, and Deputy Managers.If you're exploring opportunities in the care or clinical field, we’d love to hear from you.