Claims jobs in United Kingdom

Employment Type: Permanent | Location: Birmingham

DAC Beachcroft's Claims Solutions Group Property team provides solutions to the Insurance Property Recovery Sectors.

Our specialist property and recovery team provides expert and practical advice over a range of areas:

• Public Liability / Property Damage claims
• Property subsidence
• Property recovery
• Fraud recovery
• Credit hire recovery
• Motor recovery
• Travel recovery
• Casualty recovery

• Managing a group of litigators handling litigated and non‑litigated fast, intermediate track and multi‑track cases, whilst maintaining your own reduced caseload of litigated and non‑litigated work.
• Ensuring files are run pro‑actively and effectively to conclusion by the relevant fee earner, with appropriate deadlines met.
• Ensuring that fee earners work effectively to meet the needs of the clients and the commercial requirements of the firm, managing any identified fee‑earner performance or conduct issues.
• Ensuring any client complaint, emerging risk or compliance issues within a case are identified, addressed and escalated to the Team Manager within required timescales, as well as ensuring that relevant learning points are highlighted and actioned.
• Managing performance issues for individual fee earners within their sub‑team, which could include carrying out investigations, supporting the implementation and review of Performance Improvement Plans (PIPS) and providing additional technical support or training to fee earners.
• Driving and improving individual fee‑earner financial performance through effective management and support of fee earners.
• Supporting the Team Manager with recruitment activities, such as interviewing and application short‑listing.
• Responsible for the induction of new joiners and ongoing technical development of fee earners.
• Supporting with client demand including monitoring, nurturing, and sending out client MI, and attending and presenting at client review meetings.
• Providing a high degree of client contact: attending and presenting at performance review meetings, providing accurate MI data, providing client training, responding to client queries and dealing with complaints.

• The successful candidate must be qualified and have the sufficient technical ability to supervise the team.
• A high level of personal compliance with DAC Beachcroft Group protocols and procedures.
• Evidence of achievement of personal financial performance.
• Evidence of commercial acumen.
• Evidence of effective people management skills, including the ability to motivate, coach and mentor team members at all levels.
• Strong litigation skills and experience.
• Existing experience of property recoveries work and either experience or a desire to gain experience of travel recoveries work.
• Demonstrates alignment with the Firm's Cultural Principles (Clear, Creative, Determined and Supportive).
• Evidence of previous supervisory experience.
• Evidence of providing high levels of client service and client management skills.

• High levels of flexibility and a great work life balance – https://jobs.dacbeachcroft.com/whats-in-it-for-you/
• A well‑rounded remuneration package, which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits.
• Opportunities for growth and progression, including professional funding.
• In‑person and remote social events.
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities.
• Dedication to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive).
• Even if your past experience does not align perfectly with every qualification, we encourage you to apply anyway – you may be just the right candidate for this or other roles.