Team Leader

Horwich Farrelly; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading legal advisory firm in Birmingham seeks an experienced professional to manage a team within the Outsourced Solutions team. The successful candidate will supervise and guide team members while ensuring compliance with Solicitors' Accounts Rules. Previous experience in a Claims Department is crucial. The firm offers a supportive environment, flexible working options, substantial benefits including life insurance, private medical coverage, and opportunities for career progression. This is a great opportunity for someone passionate about client outcomes and team development.

Benefits

25 days' annual leave

Life Insurance

Private Medical Insurance

Pension Scheme

Hybrid & Flexible Working Options

Discounted Gym Membership

Qualifications

• Experience in managing a team while enhancing performance.
• Confident in reviewing quantum and valuing damages.
• Previous experience in a Claims Department is essential.

Responsibilities

• Work independently and as part of the Outsourced Solutions Team.
• Supervise and guide the team to ensure compliance with procedures.
• Support team in handling insurance claims effectively.

Skills

Team management

Client service approach

Experience in Claims Department

Reviewing quantum

Training and guidance

Job description

"As a continuously evolving, dynamic team, we proactively seek for our team members to grow and develop their skills both intrinsically within HF and extrinsically with clients to deliver better results. The HF approach is to support and empower teams to continue to build upon their existing skills, to work independently and take initiative handling their workload. We look forward to welcoming the successful candidate into our team; adding their knowledge and enthusiasm to our strong core."

• You will be working both independently and as part of a successful Outsourced Solutions team.
• Our Outsourced Solutions Team handles insurance claims on behalf of some of the biggest insurers in the market.
• You will be confident in reviewing quantum, valuing general and special damages, and finalizing case plans, including providing advice on next steps.
• Experience working within a Claims Department is critical, as we act for insurers to lead in customer service and cost management.
• You will supervise and provide guidance to ensure the correct procedures and processes are followed.
• You will effectively support the team to ensure all cases are handled in compliance with Solicitors' Accounts Rules and Law Society Practice Management Standards.
  For this role, we are looking for someone who has previous experience in managing a team, while enhancing performance and who has a focused client service approach.
• You will be able to guide and advise your team on best practice while identifying training needs for the best output alongside frequent analysis of Management Information.
  We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long‑lasting relationships. We do things differently, with a forward‑thinking approach built around our clients' needs, supported by cutting‑edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law.
  This is your opportunity to thrive in a firm known for nurturing talent and offering real career progression. At HF, we value your life beyond work - offering flexible hours and a supportive, rewarding environment.
• You’ll enjoy:
• 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme
• Life Insurance & Income Protection
• Private Medical Insurance & Healthcare Cash Plan
• Employee Assistance Programme & Digital GP services
• Pension Scheme
• Electric Car Scheme
• Enhanced Maternity, Paternity & Adoption Leave
• Hybrid & Flexible Working Options
• Discounted Gym Membership & Employee Discount Hub
• Flu & Eyecare Vouchers - and more!
• What next? If HF sounds like a place where you could belong, we'd love to learn more about you! Submit your CV here and we'll be in touch if we have any opportunities that match your experience and interests. If we don't have something right now, we'll keep your details on file and may reach out in the future as part of our talent pipeline.