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York Teaching Hospital NHS Foundation Trust
An esteemed conservation organization in Sheffield is seeking a dedicated Operations Team member. This role involves managing daily operations, ensuring high service standards, and engaging visitors during various projects and events. Candidates should demonstrate leadership, effective communication skills, and a commitment to customer service within a diverse environment. This position offers substantial benefits, including a generous pension scheme and competitive holiday allowance.
Important notice
In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.
Longshaw and the High Peak are the gateways from Sheffield and North West into the Peak District and is part of the larger National Trust Peak District Portfolio. Longshaw is one of the three Estate Offices across the portfolio and an extremely busy hub with a welcome building, several car parks and a cafe. The National Trust in the Peak District is on a mission to be the place of choice for inspiring outdoor experiences, where everyone is enabled to go on a journey of exploration in a landscape being actively managed to the highest international standards for conservation, access and wider public benefits.
As part of the operations team, you'll be focused on achieving the highest standards of presentation and service, helping everything to run smoothly during projects, events, active conservation work, busy school holidays throughout the year. You’ll work alongside colleagues in the Welcome team to make sure everyone who visits has everything they need to enjoy their day.
You’ll carry out duty management as needed, and will work weekends on a rota basis. Sometimes you may need to get stuck in and help wherever you’re needed, to keep the whole place running smoothly. As part of the duty management rota, you’ll be responsible on the day for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and customers in case of emergency, enquiry or complaint.
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.