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General Manager
Job summary
A leading craft beer company is looking for a General Manager at their Bristol Harbourside location. You will lead customer service efforts, develop a high-performing team, and ensure the profitability of the business. Ideal candidates will have management experience in a bar setting and a strong customer-service focus, along with the ability to nurture talent. Knowledge of craft beer is a plus but not essential.
Benefits
Qualifications
- At least a couple of years’ experience in a management role in a busy bar and kitchen.
- Proven experience in managing and developing high-performing teams.
- Willingness to learn about craft beer.
Responsibilities
- Lead from the front and set benchmarks for customer service.
- Manage team happiness and development while ensuring profitability.
- Nurture future talent and maintain high standards.
Skills
We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
COMPANY SHARES | 10% PROFIT SCHEME FOR YOU AND YOUR TEAM | PAID OVERTIME | PENSION ENHANCEMENTS UP TO 10% | TAXI HOME CONTRIBUTIONS | 4-WEEK SABBATICAL EVERY 5 YEARS | STAFF DISCOUNT
- HOP STOCK: We believe in sharing our success with our crew and have a unique Hop Stock benefit for our salaried team. You share in our success, and if we grow strongly, we win together.
- OVERTIME: We pay overtime for any hours worked beyond contracted hours to all salaried crew.
- PROFIT SHARE: Our bars share 10% of their profits with the crew.
- PENSION ENHANCEMENT: Pension contributions up to 10% of salary.
- SAFE RIDE HOME: We contribute £5 to your pay-check to help you get home safely after midnight (open to all bar crew).
- 4-WEEK SABBATICAL: After every 5 years you receive an additional 4 weeks off.
- STAFF DISCOUNT: 25% off in bars, 30% off online, 50% off BrewDog merchandise.
- BEER TRAINING: Support through the internationally-recognised Cicerone qualifications.
- AND A LOT MORE: Enhanced sick pay, healthcare, life assurance, discounts, assistance programmes, family-friendly policies, additional holiday days, pawternity leave, DE+I and crew forum groups, beer samples.
We’re focused on ensuring a sustainable future and environmental responsibility in brewing.
BREWDOG BRISTOL HARBOURSIDE IS ON THE HUNT FOR A GENERAL MANAGER. We aim to make others as passionate about great craft beer as we are, delivering amazing beer and customer service at all times. We’re looking for a General Manager to join our team.
You’ll lead from the front, setting the benchmark for customer service, training others to provide the best customer experience. You’ll ensure your team are happy, developing themselves, reaching goals and having fun, while also managing the profitability of the business. You’ll lead an experienced management team across kitchen, floor, and bar, developing talent and driving performance.
Role includes nurturing future talent, maintaining high standards, and aligning team effort with BrewDog’s charter.
You must have at least a couple of years’ experience in a management role in a busy bar and kitchen to steer and develop the team. Financial acumen is required to manage P&L across the business. You should be dedicated, flexible, and ready for a challenging yet rewarding role where you can make it your own. Knowledge of craft beer is desirable but not essential—willingness to learn is essential. A customer-service focus is critical, ensuring every customer experience stands out. You’ll be a natural trainer, enjoy developing others, and be responsible for nurturing talent in BrewDog bars. Proven experience in managing and developing high-performing teams is expected.
THE BREWDOG CHARTER
- WE BLEED CRAFT BEER
- WE ARE UNCOMPROMISING
- WE COUNT TIME IN DOG YEARS
- WE CHALLENGE EVERYTHING
- WITHOUT US WE ARE NOTHING
WE ARE BREWDOG.
- Director
- Full-time
- Management
- Manufacturing
- Food and Beverage Services
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.