Crypto Chat Support Specialist — Remote & Flexible

SupportYourApp; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading customer support provider is looking for a Chat Support Consultant. The role requires native Lithuanian and excellent English communication skills. You will deliver high-quality support in crypto trading through various channels. Applicants should have at least 6 months of live chat experience. This position offers flexible scheduling and fully remote work opportunities. Ideal candidates will possess a proactive approach to problem-solving and customer service. Compensation is provided in USD.

Benefits

Flexible schedule

Opportunity to work fully remotely

Inclusive international environment

Qualifications

• Minimum C1 level in English communication.
• At least 6 months of live chat support experience.
• Basic financial knowledge or payment/banking experience preferred.

Responsibilities

• Deliver outstanding customer support in crypto trading.
• Handle customer inquiries and order disputes.
• Maintain knowledge of the company’s trading platform.

Skills

Native Lithuanian

Excellent English communication

Analytical skills

Problem-solving skills

Positive attitude

Tools

Salesforce

Job description

A leading customer support provider is looking for a Chat Support Consultant. The role requires native Lithuanian and excellent English communication skills. You will deliver high-quality support in crypto trading through various channels. Applicants should have at least 6 months of live chat experience. This position offers flexible scheduling and fully remote work opportunities. Ideal candidates will possess a proactive approach to problem-solving and customer service. Compensation is provided in USD.