Cafe jobs in United Kingdom

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One Stop

Bicester, United Kingdom

Customer Service

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Yes

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42ecb25d0dfe

4

02.05.2025

16.06.2025

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One Stop • Bicester • Apply by 31-May-2025

What is in it for you

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.

You will play an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service through on-the-job coaching and feedback.

With your guidance, your store will always remain a safe place to work and shop.

• Serving customers with passion and pride, providing great natural service.
• Encouraging customers to give feedback via the ‘have your say’ survey.
• Working across all store areas including online, tills, replenishment, vending, and stock routines to meet customer needs.
• Practicing safety in all work activities based on training.
• Participating in seasonal, community, and charity events to create an inclusive atmosphere.
• Understanding store performance and contributing to profit delivery.
• Living our values, making everyone feel welcome, and following policies.
• Clocking in and out accurately to ensure correct payment.
• Following security procedures and wearing safety equipment where available.
• Following the think 25 policy when serving age-restricted products.
• Responding quickly to assistance calls or interventions on self-service checkouts, explaining actions to customers.
• Maintaining a clean, tidy, and organized store environment.
• Potentially managing shifts in the absence of supervisors.
• Following all safety and legal training.

If the store has a Post Office Local, duties include Post Office operations, requiring a background check which must be passed; failure to do so will result in withdrawal of the job offer.

We support flexible working arrangements. Discuss your needs during the application process.

Serving our customers, communities, and planet better every day.

• Customers are at the heart of everything we do
• We treat each other well
• We work as one team
• We make things easier

One Stop Stores Limited operates over 1,000 stores across Great Britain with more than 10,500 colleagues. Our stores are open 7 days a week, offering a wide range of products and services including Post Office, vending, and more.

Part of Tesco since 2003, our stores are supported by three distribution centers. We aim to serve local communities with convenience and quality.

Applicants must be above school leaver age. Check your country’s age requirements.

• 10% discount in One Stop
• 10% Tesco & Tesco Cafe (increased to 15% on 4-week pay weekends)
• 20% discount on F&F Clothing in Tesco Stores
• 10% at Tesco Mobile and other partner discounts
• Insurance, health, and savings benefits
• Flexible working options