Assistant Cafe Manager

O.T. Client Services; City of Edinburgh; On-site; GBP 28,000 - 36,000; Full time

Job summary

A local café brand in Edinburgh is seeking an experienced Assistant Cafe Manager for a daytime-only role. The successful candidate will lead the Front of House team, ensuring high standards of service and customer satisfaction while managing daily operations. This position offers a competitive salary package of £28,000 plus service charges, with opportunities for career progression in a supportive environment. Applicants should have prior supervisory experience in hospitality and strong communication skills.

Benefits

Competitive salary

Service charge bonus

Guaranteed salary reviews

Supportive work culture

Qualifications

• Previous experience in a supervisory or assistant manager role in hospitality.
• Excellent leadership and communication skills.
• Highly organized, reliable, and guest-focused.

Responsibilities

• Supervise, motivate, and train the Front of House team.
• Manage opening and closing procedures.
• Drive high customer service and coffee quality standards.
• Support the General Manager in daily operations.

Skills

Team Leadership

Communication skills

Organizational skills

Customer service orientation

Job description

Assistant Cafe Manager (Front of House) | Daytime Shifts | Great Career Progression

Location: Edinburgh (City Centre or Stockbridge) | Job Type: Full‑time, Permanent

About Laila Brunch

Join the team at Laila, Edinburgh's most photogenic brunch destination! As a local brand with two sites in the city, we pride ourselves on delivering exceptional service and a unique dining experience. We are currently looking for an experienced and energetic Assistant Manager to help us continue our success.

The Role

Do you love leading a team and delivering exceptional customer service? This is a hands‑on management role perfect for a Supervisor or Assistant Manager ready to take the next step. You will enjoy a competitive salary package and a daytime‑only roster, ensuring a healthy work‑life balance.

Key Benefits & Salary

• Base Salary: £28,000 per annum
• Service Charge: £6,000 - £8,000 per annum (OTE £34k‑£36k)
• Hours: Approx. 40 hours per week (5 days)
• Shift Pattern: Daytime only
• Progression: Guaranteed salary reviews at 6 months and 12 months
• Culture: A supportive environment with real opportunities to grow within a local business.

Your Responsibilities

• Team Leadership: Supervise, motivate, and train the Front of House (FOH) team.
• Operations: Manage opening and closing procedures and assist with rota management.
• Service Standards: Drive high standards of customer service and coffee quality.
• Management Support: Support the General Manager in daily operations and health & safety compliance.

About You

• Experienced: Previous experience in a supervisory or assistant manager role (Hospitality, Restaurant, or Café background preferred).
• Communicator: Excellent leadership and communication skills.
• Proactive: Highly organised, reliable, and passionate about the guest experience.

Apply Now: Join a company that values your time and talent. Click apply to send your CV and cover letter.