Assistant Project Manager jobs in United Kingdom

Generalist Advisor Project Lead C/GAPL/B/825

Permanent*

Belfast/Hybrid

(Monday – Friday)

35 hours per week

£32,250 per annum

For Your Benefit is an advice service delivered on behalf of Power NI by Bryson Care. We are seeking a Generalist Advisor Project Lead who will lead and drive the work of a dedicated team in the delivery of a service to help tackle debt issues and provide a practical support package to vulnerable customers. The service offers advice and information on benefits, energy efficiency, referral to schemes, budgeting and managing energy debt.

• Provide operational leadership for the energy and benefits advice project.
• Recruit and provide staff induction and training.
• To contribute to and achieve key performance indicators (KPIs).
• Identify, prioritise and allocate referrals in partnership with Power NI.
• Organise and implement a referral system.
• Ensure strict management of electronic files and maintain accurate written and computerised records.
• Monitor effectiveness of the service and facilitate evaluations in accordance with Quality Initiatives.
• Provide monthly reports on progress and customer case studies.
• Promote the service at meetings and events as requested by your line manager.
• Attend regular meetings (internal and external) as required.
• Work in partnership with a range of professionals and agencies as required.
• Ensure a high-quality service is delivered in line with best practice.

• OCN NI Level 3 Certificate in Generalist Advice or equivalent qualification
• Minimum of 2 years’ experience in providing Energy efficiency advice and Benefits advice, application and support (in the last 5 years)
• Experience in using Microsoft Office, Excel and Benefit Assessment software
• Clean drivers’ licence, access to transport and Business (Class) Car Insurance for the vehicle and driver

• Experience of dealing with the Social Security Benefits system (including knowledge of the Universal Credits System and PIP (Personal Independence Payment)

*Initial funding for 12 months, plans for continuation

Please note, we reserve the right to close this role early.

• Pension Fund
• Sick pay