Project Manager

Pathfinder - IT Recruitment; Greater London; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A London-based IT recruitment agency is seeking a Project Manager to oversee and support complex technical projects within an IT managed service provider. Candidates should have experience in an MSP environment, strong organization, and communication skills. The role offers a hybrid working model, 20 days of holiday, and fully funded certifications among other benefits. This is an excellent opportunity to engage with clients and lead projects effectively in a dynamic environment.

Benefits

Hybrid working (2 days remote / 3 days in office)

20 days holiday plus bank holidays plus birthday

Fully funded certifications and exams

Healthcare scheme and gym membership

Cycle to Work scheme

Discounts and regular social events

Qualifications

• Experience in an MSP environment.
• IT background with technical understanding.
• High standard of written English and grammar.

Responsibilities

• Coordinate project engineers and delivery timelines.
• Support project planning, scheduling, and budgets.
• Manage technical projects from initiation to closure.

Skills

Project coordination

Time management

Attention to detail

Problem-solving

Customer service orientation

Tools

Ticketing system

Job description

Project Manager, Permanent, Up to £45,000, London (Hybrid)

Project Manager with IT MSP experience, IT knowledge, and strong organisational skills required by a London based IT managed service provider.

In this role you coordinate and support the delivery of complex technical projects with direct client involvement.

This position is within the project management office of an IT MSP, supporting internal teams and client stakeholders across varied infrastructure and systems projects.

Responsibilities

• Coordinate project engineers and delivery timelines
• Support project planning, scheduling, documentation, and budgets
• Manage technical projects from initiation to closure
• Prepare team plans, checkpoint reports, and closure documentation
• Ensure engineer time logging and task completion
• Engage with clients to keep projects on track
• Use provided training to manage projects independently

Required

• Experience in an MSP environment
• IT background with technical understanding
• Strong organisation, attention to detail, and communication skills
• Ability to manage time effectively and work independently
• High standard of written English and grammar
• Problem-solving skills and customer service orientation

Preferred

• PRINCE2 qualified
• Experience using a ticketing system

Benefits

• Hybrid working (2 days remote / 3 days in office)
• 20 days holiday plus bank holidays plus birthday
• Fully funded certifications, exams and structured career paths
• Healthcare scheme, gym membership, Cycle to Work, discounts, regular social events, and more

Get in touch to find out more.