Airport jobs in United Kingdom
Senior Passenger Experience Agent
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Senior Passenger Experience Agent
Job summary
A leading airport services provider is hiring in London. The role involves assisting passengers with check-in, baggage processing, and boarding, ensuring a smooth travel experience. Ideal candidates will have at least three GCSEs, excellent communication skills, and a passion for customer service. Flexibility to work various shifts is essential. Experience in an aviation environment is preferred. Join us in providing top-quality support to passengers and fulfilling various operational duties!
Qualifications
- Must possess at least three GCSE’s / O Level or equivalent.
- Flexible to work various shifts including nights and weekends.
- Excellent communication skills required.
- Previous experience in aviation is desired.
- Ability to speak additional languages desired.
Responsibilities
- Assist passengers with self-service check-in kiosks.
- Inspect and verify passenger documentation.
- Manage passenger baggage processing.
- Assist passengers with special requirements.
- Comply with security and procedural regulations.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.