Acting jobs in United Kingdom
Account Director - Team Lead
Visualsoft | Shopify Plus Partner | Full Service Agency
IT Administrative Assistant (on-site)
Suffolk New College
Customer Delivery Driver - Poole Extra
RHR UK
Assistant Centre Manager
Quality Personnel
Discover more opportunities than anywhere else. Find more jobs nowReceptionist & Administrator
Randstad Construction and Property
Intermediate Building Surveyor - Carriera Recruitment
Carriera Recruitment
Quality Manager - Aerospace Manufacturing
Pearson Whiffin
Connect with headhunters to apply for similar jobsData Engineering Team Lead
Lloyd Recruitment - Epsom
Senior Researcher - Polling
Prolific - UK Job Board?
Senior Regional Underwriter - Halifax
code4
Cleaner
Randstad Construction & Property
Team Manager Nights - Port Glasgow Extra
Tesco
Regional HR Manager
Chartwells Independent
Customer Services Enabling Officer
Barker Ross
Head of Property Management
Randstad CPE
Director - Procurement
Maxim Recruitment
RBC Brewin Dolphin - Regional Sales Coach
Royal Bank of Canada>
Account Director & Team Lead
Job summary
A leading digital agency is seeking an experienced Account Director - Team Lead to manage key client accounts and lead a small team of Account Managers. This role combines strategic client leadership with people management, focusing on the growth and success of client portfolios. Candidates should have a proven track record in account management, strong communication skills, and the ability to navigate complex client challenges. Offers include competitive salary, unlimited holidays, and a hybrid work model.
Benefits
Qualifications
- Oversee a portfolio of key client accounts.
- Lead and mentor a team of Account Managers.
- Manage complex client situations effectively.
Responsibilities
- Own and nurture key client accounts.
- Lead quarterly reviews with stakeholders.
- Identify growth opportunities within the portfolio.
Skills
Education
Tools
Lead Client Relationships. Develop a high-performing team. Drive sustainable growth.
Visualsoft is a leading digital agency delivering exceptional results across eCommerce and digital marketing. We’re now looking for an experienced Account Director - Team Lead to join our Client Services team.
This is a hands‑on role for someone who thrives on balancing strategic client leadership with people management. You will oversee a portfolio of key client accounts while leading, mentoring, and supporting a small team of Account Managers, acting as a senior escalation point and trusted advisor both internally and externally.
As an Account Director, you will be responsible for the performance, growth and long‑term success of your client portfolio and team. You will combine strong commercial awareness with leadership capability, stepping in where needed to resolve complex challenges, guide strategic conversations and unlock new opportunities for clients.
- Own and nurture a portfolio of key client accounts, acting as a trusted senior advisor
- Build strong, long‑term client relationships through clear communication and strategic guidance
- Regularly revisit client goals and objectives, ensuring strategies remain aligned and effective
- Lead, coach and mentor a small team of Account Managers
- Provide regular feedback, hands‑on support and performance goal guidance
- Foster a supportive, accountable, and commercially minded team culture
- Act as the senior escalation point for complex client issues and sensitive conversations
- Step in confidently to resolve challenges and remove blockers for your team
- Anticipate potential issues and proactively address them before they escal
- Identify and close straightforward growth and upsell opportunities within your portfolio and team remit
- Develop and execute account growth plans to expand client engagement across services
- Maintain a strong focus on commercial outcomes and results
- Maintain a solid working knowledge across core digital marketing channels including SEO, PPC, Paid Social, Email and Content
- Review performance data, identify trends and provide clear, actionable recommendations
- Ensure quality control across deliverables and strategic outputs
- Maintain full visibility of client communications and deliverables
- Ensure meetings are followed up with clear notes, actions and measurable outcomes
- Oversee invoicing accuracy and ensure client records are kept up to date
- Build strong relationships with stakeholders at all levels
- Lead quarterly and strategic reviews with senior client stakeholders to ensure alignment and satisfaction
- Proactively identify your own development needs
- Work collaboratively to set goals and take clear steps toward progression
- Proven experience in senior account management within a digital or eCommerce environment
- Demonstrated success in managing key client relationships and driving account growth
- Experience leading, mentoring or coaching team members
- Strong knowledge across core digital marketing channels
- Confidence handling complex client situations and difficult conversations
- Excellent written and verbal communication skills
- Strong presentation and stakeholder management capability
- Highly organised, with the ability to prioritise workloads effectively
- Commercially focused and results-oriented
- Supportive leadership style with a genuine interest in developing others
- Comfortable working cross‑functionally to achieve shared goals
- Resilient, adaptable and solution-focused
- Competitive basic salary with great progression options
- Unlimited paid holidays — yes, that’s not a typo!
- Hybrid working
- Medicash Cash Plan covering medical, optical, dental, massage, extras such as SkinVision and digital physiotherapy; cash back up to £995 per year, completely paid for by us
- Employee Assistance Programme – access to Vivup for mental health, financial guidance and wellbeing resources
- Great working environments; our Stockton on Tees and Manchester workspaces are also dog‑friendly
- A high‑performance MacBook
- VS Perks – monthly treat on us; from Amazon در, PlayStation credits, ASOS, H&M and Just Eat – something for memoria
We champion our clients. We believe in every retailer’s potential to succeed online and celebrate every milestone on their journey.
We are one team. We believe in the power of collaboration – within teams and with clients. Together, there’s nothing we can’t achieve.
We create change. The future of eRuns is evolving, where we see uncertainty as opportunity.
We care about what matters. We are committed to making the world a brighter place for people ATI our community
So if you think you’ve got what it takes to join one of the UK’s leading eCommerce agencies, we’d love to hear from you.
A little formality… by applying, you implicitly consent to personal data processing for this vacancy only.
Talent Hunter Referral Bounty – £750
Help us find the right talent and earn a reward. If someone you refer landsודעות with us as a direct result of your referral, you'll receive the bounty.
Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for unique skills.
We welcome applications from all community members.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.