Account Assistant jobs in United Kingdom
Senior Outsourcing Accountant – Client Finance Lead
Farrer Barnes Limited
Billing & Accounts Officer — Service Charge & Payments
i-Jobs
Senior Fixed Asset Accountant (Hybrid) – Social Housing
Goodman Masson
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Citrus Global Ltd
Regulatory Auditor - Financial Services
Citrus Global Ltd
Client Accounting Lead: Precision & Insight for Growth
ITAC Solutions
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Hybrid Part-Qualified Accountant – Tax & Accounts
Turver Jones Limited
Accounts Receivable Analyst — 6-Month FTC
Marks Sattin (UK) Ltd
Accounts Receivable Analyst
Maslows Mortimer House
Billing & Accounts Officer
Job summary
A financial services firm in the UK seeks a dedicated Billing & Accounts Officer to manage service charge accounts and provide excellent customer service. Responsibilities include processing payments, collaborating with team members, and handling correspondence. Ideal candidates will have a strong customer focus, excellent communication skills, and proficiency in Microsoft Office. The role offers a competitive hourly rate of £17.39 and a flexible work schedule, ensuring a dynamic working environment.
Qualifications
- Experience in customer service and commitment to excellent service.
- Ability to manage multiple tasks under pressure and meet deadlines.
- Proficient communication skills and numerical abilities.
Responsibilities
- Manage service charge and major work accounts promptly.
- Provide payment options and refer leaseholders to advice sources.
- Process refunds and manage payment methods effectively.
Skills
Education
Tools
Location: Carshalton Road, Sutton, SM1 4LE
Start Date: ASAP
Contract Duration: 3+ months
Working Hours: Mon - Fri, 09:00 - 17:00, 37 Hours per week
Pay Rate: £17.39 per hour
Job Ref: OR19188
- Manage service charge and major work accounts promptly.
- Provide payment options and refer leaseholders to advice sources if needed.
- Refer debts to external solicitors when appropriate.
- Recommend debts or credits for write-off or write-on.
- Process refunds for accounts in credit.
- Encourage and manage direct debit payments.
- Take payments over the phone using debit or credit cards.
- Support the team during busy periods and work flexibly.
- Collaborate with SHP staff for essential customer services.
- Attend resident forums and meetings as required.
- Assist in calculating service charge actuals and invoice processes.
- Respond to correspondence and complaints promptly.
- Achieve personal and team targets and participate in initiatives.
- Customer‑focused experience and commitment to excellent service.
- Ability to work under pressure and meet deadlines.
- Strong written and verbal communication skills.
- Good numeracy, literacy, and IT skills, including Microsoft Office.
- Ability to work independently and as part of a team.
- GCSE Maths and English at Grade C or above, or equivalent.
- Full UK driving licence and access to a vehicle.
- Business insurance for own car.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.