A leading payroll and HR platform is looking for a Senior Customer Success Manager to oversee high-value accounts. The role involves developing account strategies, building stakeholder relationships, and ensuring a high-quality customer experience. Candidates should have 6+ years of client-facing experience, ideally in fast-paced environments, and possess strong analytical skills. The position is remote and offers competitive pay and flexibility.
Leistungen
Stock grant opportunities
Flexible remote work
Access to WeWork spaces
Qualifikationen
Minimum of 6+ years of relevant work experience including client-facing roles.
Experience in fast-growth startups or investment banking is preferred.
Ability to synthesize data into actionable recommendations.
Aufgaben
Develop and execute comprehensive account strategies for strategic accounts.
Identify risks proactively and manage internal stakeholders to resolve issues.
Build relationships with senior stakeholders to understand their business needs.
Kenntnisse
Client-facing experience
Data analysis
Relationship building
Problem solving
Fluent Dutch
Jobbeschreibung
A leading payroll and HR platform is looking for a Senior Customer Success Manager to oversee high-value accounts. The role involves developing account strategies, building stakeholder relationships, and ensuring a high-quality customer experience. Candidates should have 6+ years of client-facing experience, ideally in fast-paced environments, and possess strong analytical skills. The position is remote and offers competitive pay and flexibility.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.