Senior Global Customer Success Lead — Remote

Deel; À distance; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A leading payroll and HR platform is looking for a Senior Customer Success Manager to oversee high-value accounts. The role involves developing account strategies, building stakeholder relationships, and ensuring a high-quality customer experience. Candidates should have 6+ years of client-facing experience, ideally in fast-paced environments, and possess strong analytical skills. The position is remote and offers competitive pay and flexibility.

Prestations

Stock grant opportunities

Flexible remote work

Access to WeWork spaces

Qualifications

• Minimum of 6+ years of relevant work experience including client-facing roles.
• Experience in fast-growth startups or investment banking is preferred.
• Ability to synthesize data into actionable recommendations.

Responsabilités

• Develop and execute comprehensive account strategies for strategic accounts.
• Identify risks proactively and manage internal stakeholders to resolve issues.
• Build relationships with senior stakeholders to understand their business needs.

Connaissances

Client-facing experience

Data analysis

Relationship building

Problem solving

Fluent Dutch

Description du poste

A leading payroll and HR platform is looking for a Senior Customer Success Manager to oversee high-value accounts. The role involves developing account strategies, building stakeholder relationships, and ensuring a high-quality customer experience. Candidates should have 6+ years of client-facing experience, ideally in fast-paced environments, and possess strong analytical skills. The position is remote and offers competitive pay and flexibility.