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Descripción de la vacante
A leading recruitment agency is seeking a Customer Support Specialist to work remotely, providing support to customers via phone, chat, and email. The role requires fluency in French and strong communication skills in English. Relocation assistance to Greece, competitive salary, and extensive benefits are offered, including healthcare and language courses.
Servicios
Formación
- Fluent in French and very good communication skills in English.
- Exceptional soft skills required for customer interactions.
- Problem-solving ability and tech-savviness needed.
Responsabilidades
- Communicate with customers via phone, chat & e-mail.
- Track cases to ensure timely closure.
- Maintain high customer satisfaction with a major brand.
Conocimientos
Position: Customer Support Specialist
Work model: Remote
Location: Greece
Employment type: Full-time
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in French
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge / tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.