Customer Experts - French Speaking - Remote in Greece

Dila Recruitment; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading recruitment agency is seeking a Customer Support Specialist to work remotely, providing support to customers via phone, chat, and email. The role requires fluency in French and strong communication skills in English. Relocation assistance to Greece, competitive salary, and extensive benefits are offered, including healthcare and language courses.

Prestations

Competitive salary + 2 extra salaries per year

Health care benefits and discounts

Free online Greek language courses

Full training by certified instructors

Professional growth opportunities

Qualifications

• Fluent in French and very good communication skills in English.
• Exceptional soft skills required for customer interactions.
• Problem-solving ability and tech-savviness needed.

Responsabilités

• Communicate with customers via phone, chat & e-mail.
• Track cases to ensure timely closure.
• Maintain high customer satisfaction with a major brand.

Connaissances

Fluency in French

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Team player in a fast-paced environment

Description du poste

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas