FR
10 000+
Jobs in Bordeaux, France
French-Speaking Customer Expert - Remote from Greece
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Nantes
À distance
EUR 20 000 - 40 000
Il y a 30+ jours
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French-Speaking Customer Expert - Remote from Greece
EU Best Jobs
À distance
EUR 20 000 - 40 000
Plein temps
Il y a 30+ jours
Résumé du poste
A leading recruitment agency is seeking a Customer Service Representative in Nantes, France. You will deliver exceptional service, troubleshoot customer issues, and collaborate with teams to ensure satisfaction. Ideal candidates have strong French and English skills, previous customer service experience in luxury brands, and a Bachelor's degree is preferred. They offer competitive salary, comprehensive relocation support, and professional development opportunities.
Prestations
Competitive monthly salary
Health care benefits
Free online Greek language courses
Professional growth opportunities
Qualifications
- Previous experience in customer service ideally in a premium or luxury brand.
- Ability to handle sensitive cases with empathy.
- Strong communication skills in French and English.
Responsabilités
- Deliver exceptional customer service.
- Perform troubleshooting and analyze customer feedback.
- Collaborate with internal teams to resolve cases.
Connaissances
Excellent French language skills
Very good English communication skills
Strong interpersonal skills
Good computer literacy
Familiarity with CRM systems
Formation
Bachelor's degree preferred
Description du poste
What you will do
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call collect and analyze customer feedback.
- Escalate cases when necessary and follow up to guarantee customer satisfaction.
- Show empathy and professionalism in every interaction whether written or verbal.
- Manage customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
- Consistently meet performance targets and quality standards.
What you will bring
- Excellent French language skills .
- Very good English communication skills.
- Previous experience in customer service ideally in a premium or luxury brand.
- Strong interpersonal skills with the ability to handle sensitive cases.
- Good computer literacy.
- Familiarity with CRM systems is a plus.
- Bachelors degree preferred.
What we offer
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
- Competitive monthly salary (14 salaries per year)
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises providing a great working environment with relaxing break areas
Key Skills
- Acting
- Anti Money Laundering
- Electrical Designing
- Marketing & Promotions
- Dsp
- Immigration
Employment Type: Full Time
Experience: years
Vacancy: 1
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.