Customer Experts - French Speaking - Remote inGreece

Dila Recruitment; Nice; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is looking for a Customer Support Specialist to handle customer communications via phone, chat, and email. The successful candidate will ensure high satisfaction and must be fluent in French with strong English communication skills. This role offers a remote work model and includes relocation support to Greece, competitive salary, and healthcare benefits.

Prestations

Relocation support covering flights and accommodation

Competitive monthly salary + 2 extra salaries

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Relaxing break areas

Qualifications

• Fluency in French required.
• Strong communication in English essential.
• Ability to effectively handle customer inquiries.

Responsabilités

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction.

Connaissances

Fluency in French

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Tech savviness

Multitasking ability

Team player in a fast-paced environment

Description du poste

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

Fluency in French

Very good communication skills in English

Exceptional communication & soft skills, as well as problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)

Competitive monthly salary + 2 extra salaries per year

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas