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Technical Support Engineer - Global Deployments & IT Help
Job summary
A global technology company in Spain is seeking a Technical Support Engineer to provide support for their electronic shelf label technology. The ideal candidate will possess a bachelor's degree in IT or a related field, have strong IT knowledge, and excel in client relations. Responsibilities include deploying software, resolving technical issues, and configuring network equipment. The role offers competitive compensation and a healthy work environment with opportunities for professional development and mobility.
Benefits
Qualifications
- Bachelor's degree in IT, technology, or a related field.
- Strong IT knowledge, databases, and programming skills.
- Proficiency in client relations techniques and professional tools such as telephony and TeamViewer.
Responsibilities
- Provide technical support for company's products.
- Handle client contact to resolve issues with deployed software.
- Deploy software on Linux/Windows and configure network equipment.
- Identify anomalies and develop solutions to client questions.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.