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4,070

Libreria jobs in Spain

Customer Support Representative (English & Spanish)

Landbot

Madrid
Hybrid
EUR 28,000 - 40,000
5 days ago
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Customer Experience Specialist, Sales (A Coruña)

Tesla

Vigo
On-site
EUR 25,000 - 35,000
5 days ago
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Vendedora de Telefonía Móvil en Manresa 30h Sueldo fijo Comisiones

IO Investigación

Manresa
On-site
EUR 10,000 - 30,000
5 days ago
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Asesor / a Comercial en Gestión de Riesgos

MGS, Seguros y Reaseguros S.A.

Tarragona
On-site
EUR 30,000 - 45,000
5 days ago
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Sales Assistant / Vendedor/a - Indefinido - 12H/S - CC. Yumbo

La Casa de las Carcasas

Las Palmas de Gran Canaria
On-site
EUR 18,000 - 22,000
5 days ago
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Asesor / a comercial (Field Sales Specialist)

Booksy

Madrid
On-site
EUR 25,000 - 35,000
5 days ago
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German-speaking Junior Sales & Marketing Specialist in Barcelona (hybrid)

CBTalents

Madrid
Hybrid
EUR 50,000 - 70,000
5 days ago
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Communication & Sports Marketing Specialist

Specialized

Madrid
On-site
EUR 30,000 - 45,000
5 days ago
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Sales Representative - Swarovksi y Ferrari

EssilorLuxottica

Asturias
Remote
EUR 30,000 - 50,000
5 days ago
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COMERCIAL ATENCIÓ AL CLIENT FORMACIÓ / OPOSICIONS (JORNADA TARDA)

CENTRO DE ESTUDIOS ADAMS BARCELONA,SA

Barcelona
On-site
EUR 10,000 - 30,000
5 days ago
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Sales Assistant Vendedora Logroño

La Casa de las Carcasas

Logroño
On-site
EUR 20,000 - 25,000
5 days ago
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Beca ï Soporte Comercial Barcelona

BTS

Madrid
On-site
EUR 10,000 - 30,000
5 days ago
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Comercial B2B - Aparatología y Cosmética - Barcelona

Talenthunter

Barcelona
On-site
EUR 25,000 - 30,000
5 days ago
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VENDEDORA

JYSK

Tarragona
On-site
EUR 10,000 - 30,000
5 days ago
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Representante de Atencià n al Cliente - Traslado al Extranjero

Cbtalents

Madrid
On-site
EUR 10,000 - 30,000
5 days ago
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Gestor/a de equipo comercial

Meridiano Seguros

Región de Murcia
On-site
EUR 50,000 - 70,000
5 days ago
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TÉCNICO / A COMERCIAL DE PRODUCTOS ORTOPÉDICOS - MADRID

PRIM, S.A.

Madrid
On-site
EUR 30,000 - 45,000
5 days ago
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Inside Sales Representative (Dutch-speaking) - On-site - Automotive Industry JL01

Concentrix Spain

Barcelona
On-site
EUR 30,000 - 50,000
5 days ago
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Sales Representative (Temporal)

Suntory Global Spirits

Madrid
On-site
EUR 30,000 - 50,000
5 days ago
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Sales Specialist, Risk & Valuation Services

Sp Global Financial Iberia U.

Madrid
On-site
EUR 40,000 - 70,000
5 days ago
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Aero Sales Rep

Skechers USA IberiaU.

Madrid
On-site
EUR 30,000 - 50,000
5 days ago
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Vendedor / a Moda KIABI C.C. La Fira Reus (Interinidad)

Kiabi España

Reus
On-site
EUR 10,000 - 30,000
5 days ago
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Delegado Comercial Rent A Car CANARIAS

Mystery Project

Spain
Hybrid
EUR 37,000 - 47,000
5 days ago
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Promotor / a comercial Carrefour- Sant Cugat

Nortempo

Sant Cugat del Vallès
On-site
EUR 10,000 - 30,000
5 days ago
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Vendedor (a) Jornada Parcial - Nueva Apertura - Islazul

Skechers

Madrid
On-site
EUR 18,000 - 24,000
5 days ago
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Top job titles:

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Customer Support Representative (English & Spanish)
Landbot
Madrid
Hybrid
EUR 28,000 - 40,000
Full time
5 days ago
Be an early applicant

Job summary

A conversational platform firm in Madrid is seeking a Customer Support Representative. You will provide exceptional support via chat and email, guide users, troubleshoot issues, and collaborate with cross-functional teams. Ideal candidates will have 2+ years in customer support and be fluent in English and Spanish. The role offers a hybrid work environment, flexible schedule, and great company benefits.

Benefits

Flexible schedule
Open vacation policy and flexible holidays
Training budget
English & Spanish lessons
Team building activities
Referral bonus

Qualifications

  • At least 2 years of experience in a customer-facing or support role, ideally in a SaaS or tech environment.
  • Genuine interest in technology and understanding of internet culture.
  • Comfort managing multiple conversations and priorities.

Responsibilities

  • Deliver prompt, professional, and courteous support to our users and customers via chat and email.
  • Acquire in-depth knowledge of the platform, including features and functionalities.
  • Investigate and troubleshoot technical issues related to chatbots and integrations.

Skills

Strong problem-solving skills
Excellent written and verbal communication in English and Spanish
Proactive and autonomous
Ability to explain complex topics clearly
Job description
Overview

Landbot is a platform that helps companies build seamless, no-code conversational experiences that engage users and drive results.

We are curious, funny, and obsessed with helping companies create frictionless conversational experiences. Does it sound like an attractive place to work?

We’re on the lookout for a Customer Support Representative who’s eager to help users succeed with our product. In this role, you’ll be the first line of contact for customers, solving issues, answering questions, and guiding them through features — all while making sure they get real value from Landbot.

To be successful in this role, you’ll need to be a strong communicator who builds trust easily, loves solving problems, and is eager to learn and grow every day. A natural curiosity and drive to understand both the product and the people who use it will go a long way.

Responsibilities
  • Provide exceptional support: Deliver prompt, professional, and courteous support to our users and customers, mostly via chat and email (95%), and occasionally on video calls. Guide users to understand the value of Landbot, help them experience it firsthand, and encourage regular, effective use.
  • Become a Landbot expert: Acquire in-depth knowledge of our platform, including its features, functionalities, use cases, and workarounds, ensuring users can maximize the value of our product.
  • Technical issue resolution: Investigate and troubleshoot technical issues related to chatbots, integrations, and platform functionalities. Ensure timely and satisfactory resolution, with clear communication and follow-up process.
  • Feedback loop: Collaborate with the Product team to identify and report bugs, and share feedback & feature requests that help us improve the product and user experience.
  • Documentation and knowledge base: Contribute to the creation and maintenance of user-friendly documentation, tutorials, and knowledge base articles, as well as updating internal databases.
  • Feature communication: Inform customers about new product features, functionalities, and updates. Ensure they are aware of how these enhancements can improve their experience and meet their needs.
  • Cross-functional collaboration: Collaborate with Success, Sales, Marketing, and Product development teams to share user insights, feature requests, and market trends to drive product improvements and customer acquisition.
  • Mentorship & special projects: Assist with onboarding junior team members and contribute to cross-functional initiatives aligned with company goals.
Qualifications
  • At least 2 years of experience in a customer-facing or support role, ideally in a SaaS or tech environment.
  • Excellent written and verbal communication in both English and Spanish.
  • A genuine interest in technology and understanding of internet culture.
  • Strong problem-solving skills and the ability to explain complex topics in a clear, friendly way.
  • Proactive, autonomous, and eager to learn — you\'re always looking for ways to improve.
  • Comfort managing multiple conversations and priorities.
  • A positive attitude, team-first mindset.
Bonus skills & attributes
  • Experience in project or account management.
  • Experience with SaaS businesses or startups.
  • Experience with No-Code tools or platforms.
Hiring Process
  • CV screening
  • Bot Challenge
  • Phone screen
  • Meeting team
  • CEO interview
Benefits
  • Hybrid culture: you can choose between a full remote or a beautiful office in Barcelona (or both!).
  • Great company culture, with a young, upbeat, and international work environment.
  • Flexible schedule.
  • Open vacation policy and flexible holidays so you can take time off when you need it.
  • Training budget
  • Ticket transport
  • 26 days of paid vacation (23 regular days + December 24th & 31st) + One day for your birthday
  • English & Spanish lessons
  • Flex compensation with Cobee.
  • Team building activities
  • Referral bonus if you bring other talented people like you.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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