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Spanish-Speaking Customer Expert - Remote from Greece
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Spanish-Speaking Customer Expert - Remote from Greece
Job summary
A leading recruiting agency is seeking a dedicated customer service representative to deliver exceptional support to clients. Ideal candidates will have excellent Spanish and good English skills, along with experience in premium service environments. The role offers relocation assistance to Greece, competitive salary and benefits, and professional development opportunities in a supportive environment.
Benefits
Responsibilities
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call collect and analyze customer feedback.
- Escalate cases when necessary.
- Maintain professionalism in every interaction.
- Manage customers ensuring a premium experience.
- Collaborate with internal teams to resolve cases.
- Meet performance targets consistently.
Skills
Education
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call collect and analyze customer feedback.
- Escalate cases when necessary and follow up to guarantee customer satisfaction.
- Show empathy and professionalism in every interaction whether written or verbal.
- Manage customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
- Consistently meet performance targets and quality standards.
- Excellent Spanish language skills.
- Very good English communication skills.
- Previous experience in customer service ideally in a premium or luxury brand.
- Strong interpersonal skills with the ability to handle sensitive cases.
- Good computer literacy.
- Familiarity with CRM systems is a plus.
- Bachelors degree preferred.
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
- Competitive monthly salary (14 salaries per year)
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises providing a great working environment with relaxing break areas
Experience Working With Students, Classroom Management, Communication skills, Algebra, Behavior Management, Classroom Experience, Lesson Planning, Preschool Experience, Teaching, Training & Development, Experience with Children, Writing Skills
Employment Type: Full Time
Experience: years
Vacancy: 1
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.