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Job Title: Associate Epic Revenue Cycle Analyst (25037689)

Employer: AdventHealth Information Technology

Schedule: Full-Time Days M-F 8am to 5pm

Location: Remote

The role you’ll contribute:

The Epic Information Systems Revenue Cycle Associate Analyst has a comprehensive understanding of system build and implementation, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems. They provide a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients\' experiences. Primary responsibilities include collaborating with clinicians and end users of the system to design, build, test, train, implement, evaluate, and maintain Epic and other associated systems. The Epic Information Systems Revenue Cycle Associate Analyst must utilize the knowledge of clinical and business practice, computer science, and information technology to manage data and determine components that are suitable to build while maintaining alignment with the professional standards of practice. They are responsible for coordinating with physicians and end users in the analysis and documentation of workflows, performing gap analysis, identifying needed process changes, and developing future workflows during the implementation of new solutions or functionality. The ability to communicate with all levels of hospital leadership, clinicians, physicians, and ancillary department staff is essential for this position.

The value you’ll bring to the team:

· Remains current on industry trends and vendor/application/system updates, ensuring that all software modifications/upgrades are working according to Epic specifications.

· Follows departmental standards for software configuration control, quality assurance, and version releases; provides documentation on system upgrades and new releases of Epic applications; provides training if required.

· Troubleshoots issues or system deficiencies and initiates escalation procedures as required; provides recommendations for resolution of the problems found.

· Participates in multiple cross-functional projects; understands project planning and coordination methodologies using project management skills, tools, and lean methodologies.

· Actively participates in project, team, departmental, and other meetings as required; reports status updates, accomplishments, tasks, and any barriers to the manager.

· Participates in the on-call responsibilities in support of a 24/7 production systems environment; acts as the primary support contact for the application\'s end-users.

· Collaborates with various departments to streamline documentation workflows and supports the implementation of best practices in clinical documentation.

· Develops and maintains a robust knowledge of the product initiatives and categories supported, ensuring data integrity and effective communication of findings.

· Other duties as assigned.

· Designs and develops test scripts and materials for end-to-end workflow testing; performs unit, system, and integration testing per standards, including negative and regression testing; documents outcomes.

· Develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system.

· Demonstrates basic functional knowledge of Epic, applicable third-party solutions, and the Microsoft suite of products.

· Designs, builds, and configures within assigned Epic system modules and any supporting third-party applications.

Qualifications

The expertise and experience you’ll need to succeed:

• Associate College Degree (AS, Diploma, B.A., B.S. or commensurate experience) in a field of study such as business, IS, or a healthcare related Preferred
• 0+ Work Experience Required
• Epic Certification or ability to complete certification within 3 months of completing classes
• Basic Microsoft suite of products
• Demonstrated creative problem-solving approach and strong analytical skills
• Must have strong written and verbal communication skills
• Work with general guidance
• Rapid learner
• Ability to manage multiple tasks within deadline constraints
• Basic knowledge of HL7 and API concepts and operating within an integrated healthcare applications environment
• Knowledge of clinical/business/technical workflow

Organization

AdventHealth Information Technology

Primary Location

Work Locations: CP AH HEADQUARTERS VIRTUAL Altamonte Springs, FL 32714