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Bilingual IT Service Desk Analyst (German/Dutch) – Remote
Resumo da oferta
A leading IT infrastructure service provider is seeking an experienced support professional to join their Global Service Desk in Barcelona. The role involves resolving IT issues and providing support to users across Europe. Candidates must be fluent in German and Dutch, with strong communication skills. This position offers 80% remote work and various perks, including private health insurance and career development opportunities.
Serviços
Qualificações
- Advanced level of German and Dutch required.
- Strong communication skills and customer-focused mindset.
- Interest in learning about IT and problem-solving.
Responsabilidades
- Support users via phone and email across Europe.
- Resolve IT issues and maintain customer satisfaction.
- Document and log calls using a ticketing tool.
Conhecimentos
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.