Bilingual IT Service Desk Analyst (German/Dutch) – Remote

Computacenter2024; Barcelona; Híbrido; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading IT infrastructure service provider is seeking an experienced support professional to join their Global Service Desk in Barcelona. The role involves resolving IT issues and providing support to users across Europe. Candidates must be fluent in German and Dutch, with strong communication skills. This position offers 80% remote work and various perks, including private health insurance and career development opportunities.

Servicios

Work from home 80% of the time

Private health insurance after 6 months

Access to gym discounts

Free online language classes

Fully paid training

Formación

• Advanced level of German and Dutch required.
• Strong communication skills and customer-focused mindset.
• Interest in learning about IT and problem-solving.

Responsabilidades

• Support users via phone and email across Europe.
• Resolve IT issues and maintain customer satisfaction.
• Document and log calls using a ticketing tool.

Conocimientos

German

Dutch

English

Problem-solving

Communication

Customer-focused

Descripción del empleo

A leading IT infrastructure service provider is seeking an experienced support professional to join their Global Service Desk in Barcelona. The role involves resolving IT issues and providing support to users across Europe. Candidates must be fluent in German and Dutch, with strong communication skills. This position offers 80% remote work and various perks, including private health insurance and career development opportunities.