Inside Presales Computing Technical Consultant with French language

HP; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading global technology firm is seeking an Inside Presales Technical Consultant fluent in French and English. This role involves providing technical presales support and assisting sales teams in navigating HP's Personal Systems offerings. Ideal candidates should have a Bachelor's degree or equivalent experience and at least three years in a relevant field. The position offers excellent training, collaborative work environment, and opportunities for advancement within a diverse organization, along with competitive benefits.

Servicios

Health & Life insurance

Lunch at reduced prices

HP product discount

Flexible working hours

Corporate Volunteering opportunities

Formación

• Minimum 3 years of relevant work experience.
• Current knowledge in computer technologies and hardware.
• Ability to operate with minimal tactical direction.

Responsabilidades

• Provide technical recommendations for HP Personal Systems offerings.
• Respond to and track technical questions.
• Present advantages of HP's products and solutions.
• Assist sales representatives with RFI, RFP, RFQ requests.
• Deliver trainings about Personal Systems products.

Conocimientos

Advanced proficiency in French

Advanced proficiency in English

Strong analytical skills

Problem-solving abilities

Self-motivated

Educación

Bachelor's degree in technical field

Herramientas

Networking technologies

Operating systems knowledge

Descripción del empleo

This job is with HP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Overview

Inside Presales Computing Technical Consultant with French language

Description

Today HP is a $50+ billion fortune 50 company with just under 50,000 employees worldwide across 190 countries. HP is about innovation, it's who we are and what we have been doing since 1939, we keep reinventing ourselves. Together we challenge convention, pushing each other to surprise the world.

We are currently seeking dedicated individuals to join our innovative Inside Presales Technical Consultants (TC) team, serving as trusted advisors to both our customers, partners and sales professionals. This Intermediate level Technical Presales Consultant role within the Global Services & Solutions organization is perfect for experienced professionals with minimum 3 years of relevant experience. We are committed to fostering an inclusive workplace and encourage applications from candidates of all backgrounds.

About the Role

an Inside Presales Technical Consultant, you will provide technical presales support for the HP Commercial portfolio of Personal Systems products, services and solutions. Our team supports multiple languages across the world ensuring a diverse and collaborative work environment.

Key Highlights

The job provides continuous face‑to‑face, hands‑on, and virtual training sessions on cutting‑edge technologies, HP's leading products, and solutions, both locally and internationally.

The ideal candidate should have a genuine passion for technology and a high level of proficiency in French

Language Proficiency

• English fluency is required for internal communication, team meetings, and training, with proficiency in another language considered a significant advantage.

Mission of the Inside Presales Technical Consultant (TC)

Our mission is to support sales opportunities by providing technical guidance through various communication channels. Assist our End-User sales and Channel teams in navigating Personal Systems products, solutions, and services ensuring they secure business wins and deliver an excellent total customer experience (TCE).

Responsibilities

• Provide technical recommendations, direction, and guidance on HP Personal Systems offerings.
• Respond to and track technical questions from internal or external requestors.
• Present the advantages of HP's Personal Systems products and solutions.
• Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ).
• Support sales opportunities with in‑depth technical understanding of HP's offerings.
• Provide support on the status of technical and environmental regulations.
• Deliver trainings to other departments about Personal Systems products and solutions.
• Manage technical escalations and provide proactive technical updates to the sales community.
• Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources.
• Maintain a high level of service quality and total customer experience (TCE).
• Ensure a competitive and appropriate level of technical and professional competence.

Knowledge / Skills Required

• Advanced proficiency in spoken and written French and English. Proficiency in another language is advantageous.
• Bachelor's degree or equivalent experience, preferably in a technical / engineering field or computer science.
• Current experience and knowledge in computer technologies, hardware, operating systems, software, and networking technologies.
• Strong analytical, organizational, and team skills, with troubleshooting and problem‑solving abilities.
• Self‑motivated with the ability to operate with minimal tactical direction.
• Demonstrated motivation to seek knowledge and continuous learning.
• Typically, minimum 3 years of relevant work experience.

Career Path

The Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country. Potential evolution includes becoming a Team Lead, or Supervisor. In the WW TC community, progression to Expert team member or Senior Country Field TC is achievable. Other moves to different departments i.e. Technical Marketing, Product Management, IT, etc., within the company are also possible.

Benefits

Opportunity to work in an international organization with colleagues coming from all over the world.

Our Women Network organizes activities such as; Networking, the promotion of STEM vocations, talks on : improving business acumen, work life balance and skills of the future etc.

Diverse, continued internal growth and career opportunities. Including HP's own learning platform and LinkedIn Learning.

An attractive benefit package :

• Health & Life insurance
• Lunch at reduced prices at our canteen / ticket restaurant vouchers
• HP product discount
• Flex optimization program : Kindergarten tickets, transport discount

Work life balance / flexible working hours

Women, Pride, Young employees, Sustainability and DisAbility! Just a few of our fantastic global business networks you can get involved with locally.

We also dedicate time and resources to contribute with our community through Corporate Volunteering activities, including our onsite HP Charity day

Do you like to give back to the community? Then join one of our many volunteering teams or be a part of the incredible HP charity day held on site annually.

Love sports? Then take advantage of our sports center (indoor and outdoor); gym, squash courts, tennis courts, basketball courts and with 25+ regular coordinated activities / sports by employees

such as HIIT training, squash,basketball and yoga

We have an onsite Doctor and medical team for our employees, including services such as : nutrition, physiotherapy and general health

Free daily printing Happy hour - from photographs, to large posters. And Hands‑on workshops to print with the latest technology - from wall covers to 3D printed models

Gaming area with HP OMEN's and Pavilion's complete gaming line up including Omen gaming chairs and several games both for playing alone, online or multiplayer

A Young employee Network (YEN) which host fun events on a regular basis; such as "beer bust" Fridays at different venues including the beach in the summer time.

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

References

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here : "Know Your Rights : Workplace Discrimination is Illegal"