External Support SAP Concur (Travel & Expenses)

CIVIR; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading consulting firm in Madrid is seeking a Project Coordinator for SAP Concur to bridge functional and technical teams, ensuring the project's success. Responsibilities include needs analysis, requirements documentation, and user adoption support. Ideal candidates will have project management experience and strong communication skills. This position offers a permanent contract with flexible compensation and technical training opportunities.

Servicios

Meal vouchers

Childcare vouchers

Health insurance

Personalized English classes

Technical training and certifications

Formación

• Experience in managing related projects and tracking progress.
• Strong understanding of financial processes and compliance.
• High proficiency in SAP Concur is desirable.

Responsabilidades

• Identify and document business requirements for travel and expenses.
• Ensure alignment between all stakeholders during the project lifecycle.
• Support training and adoption efforts among end users.

Conocimientos

Project Management (PMO)

Functional analysis

Knowledge of Travel Management

Communication skills

Problem-solving

Herramientas

BPMN tools (e.g., Bizagi)

Project management tools (e.g., Jira, Trello)

Testing tools

Descripción del empleo

Overview

AMOA (Assistance à Maîtrise d’Ouvrage) refers to the support provided to the project owner (MOA) in managing and delivering successful projects. In an SAP Concur Travel & Expenses project, the AMOA role supports the ISIT & Finance / Administration areas during implementation, ensuring the solution meets business needs. This position acts as a bridge between functional teams (Finance / Administration, Travel Management) and technical / consulting teams, ensuring that the design, development, and deployment of SAP Concur align with the company’s financial and expense management processes.

Key Responsibilities

• Needs Analysis: Identify business requirements related to travel and expenses.
• Requirements Specification: Document functional requirements (travel flows, expense policies, approval workflows).
• Project Coordination: Ensure alignment between key users, Finance / Admin, and SAP consultants.
• Testing & Validation: Prepare test scenarios, coordinate UAT, validate corrections.
• Change Management: Support communication, training, and adoption among end users.
• Quality Assurance: Ensure compliance with corporate policies, financial regulations, and standards.

AMOA in the SAP Concur Project Lifecycle

• Initiation: Identify stakeholders (Finance, HR, Travel, IT), define business objectives (expense control, compliance), draft initial scope.
• Requirements: Conduct workshops, document travel / expense policies, identify necessary integrations (ERP / SAP FI, HR), prioritize needs.
• Design: Validate SAP Concur configurations, ensure alignment with Finance / Admin processes.
• Development: Liaise with functional / technical consultants, answer business-related questions, monitor progress.
• Testing: Define UAT scenarios, coordinate testing with key users, validate fixes.
• Deployment: Support go-live, train users, monitor adoption.
• Post-Go-Live: Collect feedback, manage continuous improvements, document lessons learned.

Skills and Tools

• Required Skills: Project Management (PMO): planning, tracking, reporting.
• Functional analysis and requirements gathering.
• Knowledge of Travel Management and Expense processes in Finance / Administration.
• Experience or knowledge of SAP Concur Travel & Expenses (highly desirable).
• Basic knowledge of integration with SAP Hana : FI / CO, HR.
• Strong communication and facilitation skills between business and IT.
• Problem-solving and results-oriented mindset.

Tools

• BPMN tools (e.g., Bizagi)
• Project management tools (e.g., Jira, Trello)
• Office suite
• Testing tools

Example Deliverables

• Functional Specification Template
• Test Plan Outline
• Change Management Checklist

Functional Specification Template

• Project Overview
• Objectives
• Stakeholders
• Functional Requirements
• Non-functional Requirements
• Business Rules
• User Interface Mockups
• Data Requirements
• Assumptions and Constraints
• Approval and Sign-off

Test Plan Outline

• Test Objectives
• Scope of Testing
• Test Strategy
• Test Environment
• Test Cases and Scenarios
• Roles and Responsibilities
• Schedule
• Entry and Exit Criteria
• Defect Management Process

Change Management Checklist

• Identify Change Drivers
• Assess Impact of Change
• Define Change Strategy
• Communicate with Stakeholders
• Train Users
• Monitor Adoption
• Collect Feedback
• Adjust Plan as Needed

Benefits

• Permanent Contract
• Flexible Compensation (meal vouchers, childcare vouchers, health insurance)
• Personalized English Classes with a native teacher on staff (free)
• Civir Savings Club
• Technical Training on platforms such as Udemy, Openwebinars, and Techdone, and official certifications

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