Operations Manager jobs in United States

In this role, you will have responsibility for reporting and managing data related to Trade performance in global markets outside of the U.S. You will manage data from multiple 3PLs, wholesalers and distributors along with internal supply chain information to measure inventory turns, DOH, and stock optimization. You will develop and manage KPIs with respect to DSO, AR and other financial metrics of the global network. You will be working with Distribution Operations staff to address daily issues related to order fulfillment, allocations, pricing inquiries, credits/rebills, wholesaler data feeds, order fulfillment and returns/replacements based on country policies and contracts or arrangements with downstream customers.

• Analyze and interpret trade data to enhance operational efficiency across all brands.
• Collaborate with cross-functional teams to align trade strategies.
• Monitor market trends to identify opportunities and risks.
• Develop comprehensive distribution operations reports and dashboards to support decision-making.
• Ensure compliance with trade regulations and policies (e.g. GDP).
• Optimize trade processes through innovative solutions.
• Lead projects aimed at improving trade performance incl. vendor performance.
• Support development of contracts working in direct cooperation with internal stakeholders including Trade, Legal, Finance, Treasury, Security, and other departments as applicable.
• Develop and maintain appropriate policies and procedures related to pricing strategies.

• You thrive in a collaborative environment and enjoy teamwork.
• You have a keen eye for detail and a passion for data analysis.
• You are proactive in identifying and solving complex problems.
• You enjoy staying updated with market trends and trade regulations.
• You excel in multitasking and managing multiple priorities.
• You possess strong communication skills and can convey complex information clearly.
• You are able to travel to distribution sites across Europe on a regular basis.

Candidates must have a Bachelor's Degree in a related field and a minimum of 5 years of experience in trade analysis or a similar role in the (bio-)pharmaceutical industry related to trade compliance. Further qualifications include proficiency in data analysis tools and familiarity with trade regulations including GDP and pharmaceutical transactions from manufacturers to the market in the EU. Additional experience in other global markets is beneficial. 3PL oversight experience is required with a strong preference for order-to-cash experience, contract /chargeback processing experience, and understanding of Finance and Accounting principles. Thorough understanding of commercialization of Rx pharmaceuticals as well as proficiency in German and English language are required. Experience in leading projects and mentoring team members is a plus.